Business Development / Community Liaison

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The Business Development/Community Liaison will assist in the design, implementation and execution of Strategic Business Plan. Will play an active role in identifying opportunities and developing relationships with partner agencies and individuals.

This position is Full Time, Exempt

• Pay Range: $58,240 to $83,200 Annual Salary

Essential functions:

• Assists in identifying and evaluating new services and programs shared with administration after listening to customer feedback.
• Assists in researching and gathering information and materials to develop public relations, marketing and other hospital communication projects.
• Assists in planning, organizing and conducting various internal and external activities for department such as facility tours, health fairs, open houses, networking events, etc.
• Face to face meetings with prospective customers, follow- up calls to existing accounts.
• Prepares strategic plans on a quarterly basis.
• Performs related duties, as requested.
• Demonstrates effective prospecting and qualifying skills.
• Demonstrates effective use of the SALES process with existing and prospective referral sources.
• Asks for business referrals in each encounter.
• Successfully meets sales team standards, including mix of scheduled appointments, cold calling, follow-ups, servicing partnerships, meetings, etc.
• Maintains the data base system associated with sales activities.
• Participates in ongoing self-study training of product knowledge and competitive offerings.
• Takes responsibility for training for personal development.
• Actively supports the company's ongoing referral communication and development program.
• Maintains positive working relationships within the industry and with other key agents of the company.
• Supports the company's and department's financial goals.
• Performs related duties, as requested.
• Upholds the Organization's ethics and customer service standards.

Requirements

Travel Required:

• Primary Local is San Diego County and neighboring counties.
• Must have reliable transportation.

Required Licenses:

• California Class C Driver's License

Required Education and Experience:

• High School diploma/GED
• Healthcare marketing and/or community relations, preferably in behavioral health. Must possess excellent written and verbal communication skills. Ability to take initiative, problem solve and follow through appropriately.

Knowledge, Skills & Abilities:

• Displays basic knowledge of treatment procedures; interventions common to acute psychotic as well as non-violent crises intervention practice, medical and psychiatric emergency procedures.
• Communicate effectively with a variety of individuals and function calmly in situations, which require a high degree of sensitivity, tact, and diplomacy. Provide prompt, efficient, and responsive service.
• Ability to exercise appropriate judgment in answering questions and releasing information; analyze and project consequences of decisions and/or recommendations.
• Excellent written and oral communication English skills; skills in facilitating and/or co-facilitating process-oriented and didactic groups.
• Ability to read, analyze, and interpret general business materials, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, proposals and grant submissions. Ability to effectively present information both electronically and in person and respond to questions from clients, customers and the general public.
• Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions. Ability to effectively plan sales strategy. Ability to negotiate and build relationships.

Preferred Education and Experience:

• Bachelor's degree in marketing, psychology, Health Education and Health Promotion or related field or five years relative experience preferred.

Benefits

• 401K Retirement Plan
• Health Insurance
• Vision Insurance
• Dental Insurance
• Pet Insurance
• Healthcare Spending Account & Dependent Care Spending Account
• Life Insurance (Supplemental Life, Term, and Universal plans are also available.)
• PTO Plan
• PTO Cash Out option
• Short and Long-Term Disability (with additional buy-in opportunities)
• Employee Assistance Program
• ID Theft Protection
• Employee Appreciation Events
• Employee Discount Opportunities