Remote Administrative Assistant
Internova Travel Group's Global Travel Collection seeks an experienced Remote Administrative Assistant to provide comprehensive support to our Principal Advisors. This full-time remote position offers the opportunity to work with industry-leading luxury travel professionals while managing diverse administrative responsibilities across our dynamic travel services organization. Responsibilities:
- Perform comprehensive administrative support tasks including email management, data entry, information downloads, and record maintenance
- Conduct follow-up communications with hotels via email and phone to ensure seamless service delivery
- Review unclaimed commission lists and contact vendors to reconcile outstanding payments and monies due
- Manage calendar scheduling, meeting coordination, and travel arrangements for assigned Principal Advisors
- Maintain detailed records and databases using multiple web-based technologies and systems
- Support customer service initiatives and respond to client inquiries with professionalism and accuracy
- Complete miscellaneous administrative projects and assignments as needed to support team objectives
- High school diploma or GED
- Minimum 6 months of proven administrative experience
- Strong technical and computer skills with proficiency in Microsoft Outlook and Word
- Demonstrated ability to multitask effectively and consistently meet deadlines
- Excellent verbal and written communication skills with meticulous attention to detail
- Reliable internet connection and professional home office setup for remote work
- Experience in the hospitality or travel industry
- Familiarity with travel booking systems and vendor platforms
- Knowledge of commission tracking and payment reconciliation processes
- Experience working with luxury or high-net-worth clientele
- Proficiency with additional Microsoft Office applications (Excel, PowerPoint)
- Choice of two medical plans and two dental plans with vision insurance coverage
- Company-paid life insurance and AD&D with optional additional coverage
- 401(k) retirement plan with company match
- Paid time off and paid parental leave
- Discounted employee travel options and discounted pet, auto, home, and renters insurance
- Access to LinkedIn Learning webinars and professional development courses
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