Tasting Room Helper/Tasting Room Assistant Part-Time (Tips Eligible)
- Ensure all guests are greeted and receive a positive and memorable experience.
- Perform customer service duties to include curbside wine pick up duties including carry out, delivering and packing wine purchases.
- Carry out purchases to customer vehicles.
- Support special events and hospitality functions.
- Replenish wine and merchandise stock.
- Clean and straighten up the retail area to ensure a clean and neat appearance is maintained.
- Work on special projects as directed.
- Stock wine in wine room and tasting room by vintage and varietal following room specific policies
- Rotate stock in wine room
- Maintain a neat, clean and orderly wine room
- Stock shipper boxes
- Change linen bag
- Keep supplies organized (bags, boxes, gift packs, 6 pack carriers)
- Assist with shipping orders and labeling
- Assist with arranging and maintaining tasting room displays
- Work tasting room special events and assist with set up and tear down
- Ensure tasting room areas are neat, clean and orderly, including but not limited to the patio, tasting room, kitchen and public restrooms
- Restock 6 pack carriers and cases in tasting room
- Refill water
- Understands and assists with maintaining storage safety procedures
- Assist with TR janitorial needs when necessary
- Follow all safety protocols
- Fully understand and follow our Mission Statement and Operating Values
- Requires the ability to stand and walk for potentially long periods of time throughout the workday.
- Must be able to lift 50 lbs.
- Forklift experience preferred.
- Manual dexterity and vision sufficient to operate a computer/i-pad for potentially long periods of time without experiencing abnormal hand, wrist or eye strain.
- Hearing sufficient to understand conversations, both in person and on the telephone
- Must have coordination sufficient to operate various office machines, including but not limited to fax machines, calculators, telephones, computer’s, and scanners
- Organized and efficient with ability and willingness to multitask
- Display a professional demeanor including a neat and clean appearance
- Strong communication skills to deliver outstanding guest experiences and to work cross functionally with other department team members.
- Safety-minded
- High quality standards for hospitality and service
- Must be available to work a minimum of three shifts per week, including weekends and some holidays
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