Salesforce Senior Consultant, Functional Transformation
- Support the delivery of transformation initiatives across operating model, process, technology, and organizational change objectives
- Gather, document, and analyze business requirements, current-state processes, and future-state recommendations
- Develop client deliverables, including status updates, workplans, meeting materials, process documentation, and executive presentations
- Coordinate across client stakeholders and project teams to track milestones, risks, dependencies, and action items
- Contribute to workshops, assessments, and implementation activities that support enterprise and functional transformation efforts
Required
- Bachelor's degree
- 4+ years of experience supporting business transformation, operating model, process improvement, or technology implementation projects
- 4+ years of experience gathering business requirements and translating findings into documented recommendations
- 2+ years of experience in Lightning (Aura and LWC)
- Experience with at least 2 of the following clouds: Sales Cloud, Service Cloud, Community Cloud, Einstein Analytics, Integration Cloud
- Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
- Limited immigration sponsorship may be available.
- Master's degree
- Experience supporting functional transformation programs
- Experience with process mapping and business requirements documentation
- Experience supporting project management office activities
- Experience working with cross-functional stakeholder groups
- Experience with enterprise transformation or implementation programs
- Familiarity with Agentforce and its application in Sales and Service Cloud
- Familiarity with working with an offshore development delivery model
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