Office Assistant (Typing)

Job Description and Duties

Process CHP 180, Vehicle Reports. Separates, organizes, and types data to enter CHP 180 information into the CLETS Electronic Record Tracking (CERT). Verifies information contained on the report is correct. Mails notices to the registered and legal owners. Assigns felony numbers, if applicable, in the Microsoft Excel Database and files as required. Sends second party correction notices through CERT for towed, impounded, or stolen vehicles by typing a "change needed" message in CERT or notifying dispatch to correct CERT, CLETS, or the National Law Enforcement Telecommunications System (NLETS). Accepts and answers telephone inquiries from citizens, allied agencies, and other CHP Areas regarding the CHP 180 process and/or vehicles. Processes insurance requests for CHP 180 forms and writes up receipts if money is received. Processes CHP 729s, Uniform Crime Reports, and enters the information into a multi-agency database (Mark43), which is reconciled on a monthly basis. Completes the monthly National Crime Information Center (NCIC) Validation Report and submits the report to the Department of Justice. Processes requests for background investigations and prepares the Record Request Response Letter for the Area Commander's signature. Provides back-up and assists clerical staff at the front counter as needed. Assists professional staff by pulling and copying miscellaneous reports. Schedules car seat appointments and assists in processing requests for Vehicle Identification Number (VIN) Inspections. Receives and processes requests from parties of interest for collision reports, CHP 180 reports, and other miscellaneous reports. Generates receipts for the sale of reports and publications. Processes mail when received. Answers phone calls professionally and courteously as needed.

You will find additional information about the job in the .

Working Conditions

Clerical office setting. Weekends and selected holidays off.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.
• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Excellent attendance, punctuality, and dependability. Possess a strong work ethic and an ability to work well with others. Excellent organizational skills and good working knowledge of computers and associated software.

Benefits

Less than one hour drive to San Francisco and Sacramento. Short commute to Faifield, Vallejo, and Vacaville. Access to major shopping centers and outdoor activities.

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Application Submission Requirements

Interested individuals shall submit a Criminal Record Supplemental Questionnaire with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-522060) and/or position number 388-325-1379-007 on the application.

It is required to submit work/employment experience, dates, hours worked, supervisor names and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed state application may not be considered.

Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Criminal Record Supplemental Questionnaire