Functional Business Manager

Job Description and Duties

Under administrative direction provided by the CSPS Functional Manager (ITM II), the Functional Business Manager (ITM I) is responsible for managing the business analysis team performing a variety of complex analytical and IT support activities for the CSPS IT Project, a project to improve and replace the current personnel and payroll systems. CSPS will deliver a modern solution for Human Capital Management (HCM) including core HR functionality (position control, personnel administration, benefits administration, time management, and travel and expense management) and Payroll with employee self-service and streamlined business processes using innovative technology solutions. The incumbent will influence the design of the future solution and organization and will lead a team performing the most complex analysis of business and technical needs with project management tasks, which include personnel and payroll systems design planning and implementation activities for a highly complex IT project.

The incumbent must demonstrate the highest level of expertise in business systems analysis techniques and System Development Lifecycle (SDLC) practices, the Project Management Lifecycle (PMLC), CA-Project Management Framework (PMF), Change Control principles and practices, Information Technology Security concepts, and customer service concepts.

The incumbent leads and manages a team that has full responsibility for all main business capabilities development, design, configuration, release management, testing, and implementation of the future solution. The incumbent is responsible for planning, organizing and directing the work of several senior Business and Technical Leads and a variety of consultants, setting IT policy, IT program goals and objectives, and ensuring the future solution implementation is in conformance with the organization’s policies and objectives. Responsible for ensuring that all requirements are met, the solution meets the business need, and functions as expected.

Duties Performed:

(Candidates must perform the following functions with or without reasonable accommodations.)

• Manages the business analysis team with full responsibility for design, configuration, release management, testing, and implementation of the future solution to ensure that business needs and requirements are met and the system functions within designated parameters. Ensures the work complies with industry/project standards.

• Provides leadership in the identification, quantification, and mitigation of project issues and risks. Provides strategic leadership in discussions regarding process design, change impacts, and potential issues to help remove barriers and keep the project on track. Manage the requirements management tool and portfolio of analysis tasks.

• Develops/influences the future solution policies, goals and objectives and ensures the implemented future solution meets those goals and objectives.

• Work with the Project Management Office, Organizational Change Management teams and technical teams to ensure project artifacts (schedule, metrics and reporting) are updated timely.

• Ensure project tasks are on schedule. Independently lead mitigation activity to bring work activity back into compliance with baselines. Keep executive management informed of the project progress and any issues that arise.

• Collaborate with the Contract Manager and subordinates to obtain and manage contracted resources. Monitor vendor work performance and progress in completing deliverables pursuant to the contract. Review and approve vendor contract work and deliverables.

• Lead and manage teams to improve knowledge, skills, and abilities and work performance. Develop and maintain a high performing organizational culture. Provide opportunities for experience and advancement. Ensure the staff have the proper training needed to perform their critical role.

• Assists in the planning of the future organization with executive management. Identify resource needs and develop or provide input into the development of budget requests. Recruit, manage, and monitor the performance of the Business Analysis team and their activities.

• Represent CSPS at all levels of state organizations including executives. Make presentations to large and small groups and lead project meetings with various functional and technical focus groups and task forces comprised of departmental, control agency and labor union representatives.

• Develop and maintain effective working relationships within the SCO, contractor management staff, project staff, business partners, department and agency staff, executives, and other project stakeholders.

You will find additional information about the job in the .

Working Conditions

This position is located at The Emerald Tower on Capitol Mall, steps from Tower Bridge and is walking distance to the State Capitol. The building offers affordable monthly parking, employee gym access, an amenities center, and a beautiful mid-tower garden terrace. It is conveniently situated only blocks from Old Sacramento, numerous restaurants, a seasonal farmer’s market, and the Crocker Art Museum. Overlooking the Golden 1 Arena and Downtown Commons, the office is accessible from Sacramento Regional Transit’s light rail and bus systems, with convenient access to I-5, I-80, US 50 & US 99.

This position is eligible for hybrid telework under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the State Controller's Office policies.

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

Special Requirements

A resume is required.

A Statement of Qualifications is required; please see ‘Required Application Package Documents’ for instructions.

Take the required examination here: Information Technology Manager I Examination

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to uphold SCO's T.R.U.S.T.E.D values

• Ability to communicate effectively while using tact and good judgment

• Ability to work under pressure with changing priorities and/or deadlines

• Ability to work well with others at all levels

• Ability to formulate and recommend policies and procedures

• Ability to analyze and resolve complex business problems

• Ability to make critical and timely decisions

• Ability to develop and foster collaborative working relationships

• Ability to develop new and innovative approaches and recommend changes

• Ability to guide staff in navigating sensitive situations

• Ability to guide staff in the completion of project artifacts from various sources to facilitate software design, development, testing and implementation

• Experience with IBM Doors, JIRA, and SharePoint

• Experience with application development concepts, methodologies, best practices and tools

• Experience with Vendor Management

• Experience with reviewing and approving contract deliverables

• Experience planning, directing, mentoring, and coaching project teams

• Excellent attendance, dependability, initiative and independence

• Knowledge of emerging technologies and their application to business processes

• Knowledge of and experience with the Systems Development Lifecycle (SDLC) principles and practices

• Knowledge of the California Project Management Framework

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  Please submit a Statement of Qualifications (SOQ) responding to the prompts below. The SOQ should be no longer than two pages in length and size 12 font. Include your first and last name in the upper right corner. Applications submitted without a SOQ in a narrative format will automatically be excluded from the recruitment process.

  • Describe your relative work experience in leading a large project team through the various phases of the System Development Lifecycle.

  Resumes and cover letters cannot be substituted for the SOQs. Applications submitted without the SOQ will not be considered for the position.