PAT NAVGTR CLIN 4 HX

Job Function Summary:
Involves the clinical expertise, coordination, and advocacy to assist pregnant and postpartum patients and their families in navigating the complexity of the hospital and health care system across the perinatal continuum. Primary goals are to optimize care, outcomes, and the patient experience through nursing-led clinical support, culturally responsive patient navigation, and coordinated transitions across prenatal, labor and delivery, and postpartum settings. Acts as a communication liaison to understand each patient's individual clinical needs, desires, and concerns. Guides patients and families to a broad range of clinical services, community resources, and information to promote healing, safety, and satisfaction with the patient care experience.

Serves as a clinical resource and liaison for pregnant and postpartum patients and their families enrolled in the EMBRACE Perinatal Integrated Care Program. Provides nursing-led clinical psychoeducation and consultation to prepare families for labor, birth, and post-labor recovery; conducts clinical assessments and perinatal screenings within the RN scope of practice, including perinatal mood and anxiety disorder screening, vital signs, and lactation assessment; and co-facilitates EMBRACE Group Prenatal Care cohorts. Coordinates clinical care transitions between prenatal, labor and delivery, and postpartum settings, ensuring continuity of care, warm handoffs between providers, and culturally affirming experiences for Black birthing families; assists with labor sitting when complications arise, providing presence, advocacy, and clinical communication with the Labor and Delivery team during high-acuity moments.

Manages patient referrals, intake, orientation, and assignment to EMBRACE services; delivers culturally responsive patient navigation and advocacy; and connects patients to community resources such as WIC, housing support, behavioral health services, pediatric care, SisterWeb, and Black Infant Health. Supports day-to-day operations of EMBRACE clinical perinatal services, integrates culturally rooted birthing practices into prenatal and postpartum programming, and maintains timely, accurate clinical documentation in APeX (UCSF EMR), REDCap, and other program systems. Serves as the lead member of the EMBRACE patient navigation team; mentors junior patient navigators; leads recurring care coordination and group prenatal care facilitation meetings; and serves as the escalation point for complex cases requiring clinical judgment.