Plumbing III Technician

Elite Service Experts is a leading Northern California-based facilities services provider serving the Greater Sacramento Valley and surrounding regions. We specialize in servicing commercial office, retail, industrial properties, multi-family housing, and high-end residential estates.

Our leadership team takes a hands-on, solutions-driven approach , delivering high-quality service with integrity and professionalism.

Our Mission:
To focus on being the best in delivering service, improving the lives and businesses of those we connect with, and serving others the way we want to be served (Matthew 7:12).

Position Summary:
The Plumber III Technician is a senior-level role responsible for independently performing advanced plumbing diagnostics, repairs, installations, and project work.This position serves as a field leader , capable of running jobs, mentoring junior technicians, and delivering exceptional customer experiences while maintaining efficiency and profitability.

Key Responsibilities:

• Leadership and Accountability
• Lead by example in workmanship, professionalism, and customer service
• Act as a project lead when working with Plumber I and II technicians
• Uphold and demonstrate company Mission Statement and Core Values
• Take ownership of job quality, safety, and customer satisfaction
• Advanced plumbing and diagnostics
• Diagnose and repair complex plumbing, sewer, and drainage issues
• Perform installation, replacement, and maintenance of plumbing systems and piping
• Troubleshoot and repair fixtures including toilets, sinks, urinals, faucets, drinking fountains, and water systems
• Work on water, sewer, and gas systems safely and effectively
• Drain and sewer services
• Perform hydro-jetting, descaling, and mechanical drain cleaning
• Clear sewer and storm drain lines using appropriate equipment
• Operate sewer cameras to inspect, trace, and map piping systems
• Identify system failures including root intrusion, breaks, and blockages
• Field Estimating and Customer Interactions
• Perform on-site job scoping and estimating
• Communicate clearly with customers regarding scope, options, and recommendations
• Identify additional service opportunities where appropriate
• Ensure accurate documentation of work performed
• Excavating and structural work
• Perform or assist with excavation and trenching (manual or equipment)
• Conduct saw cutting, jackhammering, and surface removal (concrete, asphalt, etc.)
• Expose and repair underground utilities safely
• Equipment Operation
• Hydro-jetters
• Drain cleaning machines
• Sewer cameras and locating equipment
• Safety and Compliance
• Follow all company safety policies and OSHA standards
• Maintain clean, safe, and organized job sites
• Attend required safety meetings and training
• Customer Experience
• Deliver a “Red Carpet Experience” from arrival through completion
• Maintain professional appearance and communication at all times
• Represent Elite Service Experts with integrity and respect

Qualifications and Requirements:

• High school diploma or equivalent
• Valid California Driver’s License with a clean driving record
• Minimum 5 years of plumbing experience (or equivalent apprenticeship training)
• Strong background in commercial and/or residential plumbing systems

Preferred Experience:

• Previous leadership or supervisory experience (Lead Technician, Supervisor, or Maintenance Manager)
• Experience working in commercial or industrial facilities
• Familiarity with related trades (electrical, carpentry, drywall, etc.)

Additional Requirements:

• Ability to pass background checks and drug screenings as required
• Strong communication and problem-solving skills
• Ability to work independently and in a team environment

Competencies (Knowledge, skills and abilities):

• Advanced knowledge of plumbing systems, service techniques, and best practices
• Working knowledge of commercial building systems
• Ability to diagnose problems and make sound decisions under pressure
• Strong time management and organizational skills
• Proficiency with smartphones and basic computer software
• Ability to read, write, and communicate effectively in English
• Adaptability in a fast-paced, changing environment

Software Experience:

• Service Titan experience is a plus but not necessary.
• Certain Path Training Experience is a plus but not necessary.

Compensation Benefits:

• Weekly Pay
• 401(k) with Company Match
• Medical, Dental, and Vision Insurance

License and Certifications:

• C-36 Plumbing License may be eligible for additional compensation