Analyst I

Job Description and Duties

Assist with the creation of daily hearing day calendar report and review report for completion and missing cases to ensure all scheduled cases are reviewed and assigned to an Administrative Law Judge (ALJ) prior to hearing day. Reviews complex cases to determine hearing readiness, determine any missing documents, pending action items, or information that needs to be communicated to the claimant. Contact claimants prior to hearing to confirm attendance at hearing, explain hearing process, process any action requests, and assist the claimant with exhibits. Communicate with claimants, Programs, Counties, Authorized Representatives prior to hearing to ensure receipt of statements of position and claimant submitted documents needed for hearing. Verify contact information and interpreter needs and update the case accordingly. Armenian speaking claimants and receive incoming Armenian telephone inquiries and translate into English for staff. Act as an Armenian liaison with various county represenWork as a team to provide hearing day support for judges conducting hearings. Analyze hearing day problems to determine proper resolution. Communicate with counties to ensure availability of hearing representatives, resolve issues in which hearing representatives or ALJs are double booked, contact claimants and apply regulatory requirements to enter non-appearances as appropriate, assist judges with accessing technical support when needed, and act as liaison between the assigned ALJs and the parties.

If you would like to share how you learned about this career opportunity, please take a moment to complete our brief

Need help with applying for positions, taking an examination, or preparing for interviews? Our team is here to support you, reach out anytime at [email protected] For guidance on applying for a state job, visit

Follow us on to stay updated on our latest opportunities.

You will find additional information about the job in the .

Working Conditions

THIS POSITION IS LOCATED IN LOS ANGELES, CA 90017. PARTIAL TELEWORK.

This position is eligible for hybrid work in accordance with the Governor’s Executive Order N-22-25 and at the sole discretion of the Department of Social Services under California Government Code Section 14200. All telework schedules are subject to change and may be re-evaluated at any time. The incumbent will be expected to report for in office work and attend work related in-person events as deemed operationally necessary. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the CDSS policies. For positions advertised in more than one location, headquarter location may be designated on the selected candidate's primary residence location, and/or the closest CDSS location in accordance with operational need and available space. The successful candidate must reside in California upon appointment.

Please note: Regular commute is not compensable.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position. Applications submitted without an SOQ may be disqualified for this position.

Do not include any confidential information in any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

Supplemental Questionnaire – Required – Applicants that do not answer the three (3) questions listed below will not be considered for this job.

Candidates are required to complete the Questionnaire (see questions below) in addition to completing an Examination/Employment Application (STD 678). When completing the Statement of Qualifications (SOQs), you must title the page “Statement of Qualifications” and include your name and the Job Control number at the top of each page. You must list each question and provide your answer below each question. When completing the SOQ please include all relevant experience, education, and training for each question and explain your answers thoroughly. Responses should be no longer than two pages in total length, single-spaced, and 12-point Arial font. A resume, cover letter, or other documents do not substitute for the SOQ. Applications submitted without the required SOQ will be considered incomplete and may not be considered for this position. Your SOQ must address the following questions:

1. Describe your interest in the position and relevant experience (s) as related to the essential functions in the duty statement.

2. Describe your experience in effectively handling stress of multiple demands and deadlines. Please provide a specific example (s) in your answer.

3. Describe your communications style when interacting with various people. What skills or techniques do you use?

Subject to fingerprinting and criminal record clearance by Department of Justice and Federal Bureau of Investigation. You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to the appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Benefits

There are many benefits to joining our team! The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program.

TRANSPORTATION REIMBURSEMENT

• Public transit (mass transit) passes.

o 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).

o 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.

• Vanpool drivers and riders

o 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.

Click here to view all the attractive benefits available to state employees! Benefit information can be found on the CalHR website and the CalPERS website.

Personal Leave Program (PLP) 2025

Personal Leave Program (PLP) 2025 - Salaries do not reflect reductions from the Personal Leave Program, please see the applicable Memorandum of Understanding (MOU) for additional information on the length and percentage of reductions.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - (SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.