Telecommunications Systems Technician II

Job Description and Duties

**This is a re-advertisement. Candidates who previously applied do not need to re-apply. Your application is on file.**

Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.

This is the full journey level. Under general supervision, incumbents will assemble, install, modify, configure, create, program, diagnose, repair and maintain a wide variety of public safety agency communication network systems and equipment in accordance with manufacturer specifications and engineering instructions. Incumbents analyze electronic problems and make repairs at both the system and component levels relating to microwave and land mobile radio (LMR). Incumbents are required to have a valid industry accepted FCC certificate or license (as listed in the Minimum Qualifications section) to interpret and apply the provisions of the laws, rules, and regulations of the FCC relating to LMR and microwave communications. Incumbents use precision instruments to detect, eliminate, and prevent sources of radio frequency interference on all public safety communications network systems; and manage, configure, create, program, import/export data files for the PSC, service servers, hosts, desktop work stations, VoIP, RoIP, Telephone switches, PBX servers, routers and networking systems used by clients to support public safety communication systems and equipment. Incumbents manage MPLS, virtual private wire service (VPWS) services given an existing infrastructure network including modifying, deleting, disabling, re-enabling, and creating these services to support public safety communications networks. Technicians at the journey level may be required to assist and train/instruct others while performing daily public safety telecommunications technical functions.

Under the general supervision of the Telecommunications Systems Operations Supervisor I (TSOS I), the Telecommunications Systems Technician II (TST II) is responsible for responding to and resolving public safety communications problems for State Agency clients. The TST II will also functionally report to the assigned shop lead as required. The duties are performed by following FCC rules and regulations, utilizing at a minimum, office-provided training, complex test equipment, computers, hand tools, the Telecommunications Division Manual (TDM), and technical literature. Incumbent will communicate effectively on all written and verbal interactions, frequently interfacing with customers and co-workers to resolve issues and collaborate. The TST II will maintain a professional and team-centered environment by establishing and maintaining effective working relationships. Incumbent will work proficiently with Microsoft Office products, including Word, Outlook, and Excel. Travel to and working in remote locations, high elevations, and inclement weather conditions may be required.

You will find additional information about the job in the .

Working Conditions

In Office: This position supports and manages the day-to-day business operations for Cal OES which is handled in an office location. This is not considered a hybrid telework position.

DMV Pull Program: Participation in the DMV Pull Program is required. The position(s) require(s) a valid California Driver’s License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.

Special Requirements

• The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.
• The position(s) require(s) a Background Investigation be cleared prior to being hired.
• The position(s) require(s) Medical Clearance prior to being hired.
• The position(s) require(s) a(n) FCC License. You will be required to provide a copy of your license prior to being hired.

Background Investigation: Candidates are required to submit to a background investigation process, including but not limited to Live Scan fingerprinting to obtain Department of Justice and Federal Bureau of Investigations clearances.

THIS POSITION IS SUBJECT TO THE POST & BID PROCESS:

Post & Bid requirements were previously met with original advertisement.

Telecom License Requirement: To be eligible for consideration, you must possess an FCC General Radiotelephone Operator’s License or industry accepted equivalent (please refer to the Classification Specifications). Please include a copy of your license or reference your Call Number or FRN #.

Application Package Requirements

To have your application considered for this job opportunity:

• List the Job Code (JC) and Position Number for this position in the “EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING” section on the State Application, STD. 678.

• List your most current employment history first in the “EMPLOYMENT HISTORY” section on the STD. 678.

• Provide the “From” and “To” dates with the month, day and year, the “Hours Per Week” that you worked and the Total Worked (Years/Months). You may include overtime hours.

• You must complete the “DUTIES PERFORMED” on the State Application ( do not note “see attached resume” in this section ). Failure to comply and your application is considered incomplete.

• SROA and Surplus are encouraged to apply and must submit a copy of their letter..

• Please note consideration shall be given to work experience gained in a part-time or full-time job, regardless of whether the job was a paid or a volunteer position or was within, or outside of, state service.

If using education to qualify please submit a copy of your transcripts. If selected, official transcripts will be required. Foreign education must obtain and submit verification of United States course/degree equivalency.

NOTE: Incomplete applications received may not be considered. Resumes are welcomed but do not take the place of the completed State Application STD 678. Applications received via fax or email will NOT be accepted. If you would like confirmation of receipt, please send certified mail.

**A candidate pool may be established for subsequent vacancies.**

**All hires may be subject to a criminal background check.**

**We encourage applicants to apply electronically.**

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to interface and interact with customers and co-workers in a professional manner.
• Proficient with Microsoft Office products including Word, Outlook, and Excel.
• Ability to establish and maintain effective working relationships.
• Good written and oral communication skills.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Cal OES employees are eligible for a number of benefits and working for us is a great opportunity to join a committed team. Benefits include but are not limited to the following:

• Excellent CalPERS state pension plan.
• 401(k) and 457(b) Plans.
• Flexible Schedules.
• Generous paid time off.
• Health, dental & vision insurance for the employee or the employee's family.
• Investment in careers development.
• Free Parking.
• Electric Carport.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.