Electric Vehicle Field Service Technician- Northern California
- Understand the complete vehicle at a systemic/component level to effectively and efficiently diagnose and repair
- Represent Orange EV in the utmost professional manner
- Utilize the Remote Monitoring System and the Service Record Keeping System to determine a service plan and prioritize customer needs
- Accurately record all service activity in the service record-keeping system
- Communicate with customers and third-party service providers to aid in diagnosis or issue escalation and promote the most efficient repair scenario
- Work with the site manager and the electrician regarding the logistics of charging infrastructure location, cost, and timing
- Evaluate conversion vehicle candidates and prepare a thorough report on the condition
- Support Customer Technicians and Third-Party Service Providers with ancillary repairs
- Provide a secure remote location for tools, parts, and other necessary items
- Deliver Operator and Maintenance training in addition to sales and business development support
- Travel as required for initial training and to ensure service team goals and customer needs are met.
- High School Diploma; related technical degree preferred
- Travel as required for initial training and to ensure Service Team goals and customer needs are met
- 1 or more years’ experience in the automotive or electrical industries
- Intermediate to Advance level experience with MS Office Suite, including Excel, Word, and TEAMS.
- Knowledge of principles and processes for providing superior customer service
- Analytical approach to problem solving
- Ability to routinely lift up to 50 lbs at waist level and occasionally up to 75- 100 lbs
- Ability to squat, sit, lie under, or climb on the vehicle routinely.
- Ability to handle many functions at one time and adjust to rapidly changing priorities and schedules
- Ability to set and prioritize goals and achieve them according to a schedule
- Ability to execute and follow through on instructions given by the supervisor
- Ability to articulate clearly when writing, including composition, spelling, and punctuation.
Recommended Jobs
Adult Psychiatry Opportunities in Northern California | The Permanente Medical Group
The Permanente Medical Group, Inc., (TPMG) is one of the largest medical groups in the nation with over 10,000 physicians, 21 medical centers, numerous clinics throughout Northern and Central Califor…
Digital Marketing Manager, Kenra
What you´ll do Own day-to-day performance across the paid social strategy across Meta, TikTok, Pinterest, etc. and other relevant platforms to scale campaigns by coordinating agency support. Wo…
Assistant Store Manager
Job Description Job Description Insomnia Cookies is actively hiring for a full-time, hourly Assistant Bakery Operations Manager (ABOM) at our Pittsburgh store located at 115 Meyran Ave. Pittsbur…
Material Coordinator (supporting NASA)
: Perform certain physical tasks necessary to perform work in a warehouse operation such as moderate lifting and moderate carrying; Operate standard transmission vehicles; Operate oversized vehicles;…
Cardiology Non-Invasive (Per Diem)
TPMG is seeking a part-time BE/BC Cardiologist Non-Invasive (Per Diem) to join our team in San Rafael, CA. The Permanente Medical Group, Inc. is one of the largest medical groups in the nation wit…
Digital Acquisition Marketing Specialist
Job Description Job Description Where A-Players Thrive. We're an employee-owned, vertically-integrated builder of some of America's most popular health & wellness brands. With over 1,000 team me…
Delivery Driver
We are seeking a dependable and efficient Delivery Driver to join our team. This role involves ensuring timely deliveries, maintaining vehicle cleanliness, and providing outstanding customer service …
Software Development Engineer in Test II (SDET) - ArcGIS Enterprise
Overview Build the next generation of ArcGIS Enterprise, a suite of products delivering state-of-the-art mapping and analytics capability to thousands of customers and millions of users worldwide. …
Designer II (Interiors)
Description RIOS is an international design collective. We are actively in pursuit of wonder within the design of the built environment. We believe design is an act of optimism through which invent…
Lifeguard
Saving and changing lives, every single day. We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! Working for Goldfish Swim Schoo…