Medical Receptionist - Full Time
- Greeting warmly and maintain a friendly, welcoming relationship with all patient care coordinators, and any external connections.
- Clearly communicates with all staff, including clinical and corporate employees, in a friendly and courteous manner
- Responsible for answering phones and greeting patients with the utmost professionalism and care.
- Works closely with Billing Department, Physical Therapists and Aide staff to assure smooth patient flow
- Maintains patient confidence and protects operations by keeping information confidential
- Participates in and adheres to, as required, the HIPAA Policies and Procedures of Therapy Partner Group
- Reviews Copay collection reports and helps identify accounts that may need to be reviewed
- Audits Journeys/Dashboard to ensure they are being worked on in a timely mannerââââ
- Audits Payer Direct Portal to ensure notes are being uploaded/AUTHâs pulled
- Checks FOC Chats to ensure messages are being responded to and worked on
- Chart audit day/s in advance to ensure we have charts with documents and AUTHâs as required
Knowledge, Skills, and Abilities
- Thorough knowledge of Microsoft Office; Raintree PMS experience is a +Plus
- Possess strong customer service skills
- Ability to maintain confidential documents
- Must be organized and able to manage multiple priorities
- Ability to communicate complex information in a well thought-out, easily understood manner, both orally and in writing in a variety of settings and styles
- Ability to communicate in an honest, direct, and professional manner, relating well to others to build rapport and effective relationships.
- An ability to demonstrate active listening by asking clarifying questions, identify and share relevant information and solicit feedback from others, and give and receive feedback objectively.
- Must be able to identify and problem solve
- Possess dedicated team player attributes
- Ability to multi-task responsibilities while maintaining a positive and friendly atmosphere with the patients nearby
Education :Â High School diploma or equivalent
Experience : Data Entry, System Dashboard and or Worklist Completion Projects a plus
Physical Requirements and Working Conditions
Requires prolonged sitting, some walking, bending, stooping, reaching, and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, telephone, calculator, and other equipment. Requires a normal range of hearing and eyesight to record, prepare, and present reports.
Recommended Jobs
Hardware Project Manager, Bilingual English / Mandarin (Consumer Electronics)
About Us: With headquarters in Irvine, California, TP-Link Systems Inc. is a global provider of innovative networking and smart home products, consistently ranked as the world’s top provider of Wi…
ML Infrastructure Engineer (Staff / Principal)
About the Team We’re a tight-knit team of proven drug hunters, deep learning researchers, and software engineers united by a common mission — drive AI innovation in biochemistry, discovering and d…
10802 - Sr. Software Engineer, KMNA Development
Purpose: This position will be involved in the design, development, maintenance and modification of code for Connected Car Applications partnering with the product owner, scrum master, solution arch…
Senior Information Systems Security Engineer
Senior Information Systems Security Engineer Location Monterey, CA : Position Title: Senior Information Systems Security Engineer (ISSE) Location: Monterey, CA Salary: $120,000 - $170,000 Statu…
C++ Software Engineer
What You Would Do: Are you looking to write code that helps clients solve big, complex, real-world problems? In this position, you’ll have an opportunity to work at a variety of levels of th…
Claims Field Senior Property Adjuster (Riverside)
Claims Field Senior Property Adjuster This Claims Property Field Adjuster supports the Property Claims Operation by providing service pursuant to the Property policy by handling claims of property …
Software Engineer, Gemini Data Tooling
Snapshot The Gemini Data and Eval Tooling team is at the forefront of AI innovation, building state-of-the-art tooling for training data and evaluations. Our mission is to empower researchers to r…
Software Engineer/Principal Software Engineer
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportuni…
Account Partner - R&D
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in histo…
Pool & Beach Server
Company Description We are looking forPool & Beach Server to join the re-opening of the famed Delano Miami Beach. Set to open its doors in early 2026, Delano Miami Beach will fuse historic charm wi…