Supervisor, Gateway

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DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at

Location: Torrance, CA

Division: Air & Sea US
Job Posting Title: Supervisor, Gateway - 107167
Time Type: Full Time

Summary

The Supervisor, Air Import Gateway is responsible for overseeing the Air import operations at our gateway facility, ensuring efficient and effective delivery of cargo, maintaining strong relationship with internal customers, warehouse team, and vendors. This role requires excellent communication and leadership skills, as well as a deep understanding of logistics.

Duties and Responsibilities

• Manage and supervise the air import gateway operations.
• Coordinate with the US local internal teams, warehouse, carriers and DSV Overseas agents to ensure timely and accurate shipment processing.
• Ensure all gateway activities are carried out in compliance with any company guidelines.
• Oversee the preparation of import documentation, including customs paperwork, shipping instructions, and compliance documents.
• Ensure compliance with local and international regulations and customs requirements.
• Monitor and track shipment progress and proactively address any delays or issues that arise.
• Train and develop team members, provide guidance and support and conduct performance evaluations.
• Identify process improvements opportunities and implement best practices to enhance operational efficiency and profitability. Execute improvements goals and targets and measure performance through KPIs.
• Maintain strong relationships with US local internal teams, DSV Overseas agents, carriers, stakeholders and the other DSV Gateways to ensure a high level of service and continued improvement.
• Other duties as assigned by Manager

Educational background / Work experience

• College degree preferred or minimum 5 years’ experience.

• International transportation, Global logistics & Supply Chain seminars.
• Familiarity with freight forwarding, customs brokerage, and international logistics.

Skills & Competencies

Mathematical Skills

• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Proficient in using CW1 operating system
• Detail-oriented with strong problem-solving abilities
• Ability to work under pressure and meet tight deadlines
• Knowledge of industry best practices, emerging trends in air import and understanding market conditions

Other Skills

• Supervise and manage a team of Freight Forwarders in Air Import.

Function / Market & Industry Knowledge / Business Acumen / Processes

• Knowledge of air freight logistics and US regulations.

Language skills

• English (reading, writing and verbal)

Computer Literacy

• Microsoft office (excel, word, outlook etc.)

Physical and/or Mental Requirements / Working Conditions

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; stoop, kneel or crouch; talk or hear. The employee uses computer and telephone equipment. The vision requirements of this job include close vision and distance vision.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay range is $70,304.00 - $93,000.00. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.

DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.

Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.

To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected] . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook .