Data Entry Specialist

Data Entry Specialist
Full-Time | West Hills, California (On-Site)

About the Opportunity:
Join a clean, modern dental laboratory dedicated to precision, organization, and exceptional service. The Data Entry Specialist plays a key role in maintaining accurate records, supporting clients, and ensuring smooth case flow across departments.

This position is ideal for detail-oriented professionals who thrive in fast-paced environments, enjoy multitasking, and value teamwork within a technical dental lab setting.

Key Responsibilities:

• Accurately enter and update case data in the production system.
• Process remake and repair cases, updating details after evaluation.
• Manage case holds, reschedules, and workflow adjustments.
• Answer incoming calls promptly and direct them to the appropriate department.
• Communicate with clients regarding case status, scheduling, pricing, and product options.
• Prepare invoices, air bills, and packing slips for shipping.
• Schedule daily pickups and messenger requests.
• Scan and file case documentation, photos, and shade tabs.
• Enter and manage new client accounts, including assigned groups such as UCLA.
• Schedule and coordinate in-lab and in-office appointments for abutments, shades, and finishes.
• Maintain internal calendars and communicate schedule changes to staff.
• Provide support to other departments as needed.

Qualifications:

• Excellent written and verbal communication skills.
• Strong data entry accuracy and computer proficiency.
• Organized and detail-oriented, with the ability to multitask effectively.
• Strong customer service mindset and professional phone etiquette.
• Ability to prioritize tasks and work independently or in a team.
• Reliable, punctual, and proactive.
• Experience in a dental laboratory or dental office is a plus.

Compensation and Benefits:

• Hourly pay between $20 and $21, based on experience.
• Medical, dental, and vision insurance.
• 401(k) plan with company match.
• Paid holidays, vacation, and sick time.
• Career advancement opportunities within a growing lab network.

Why Join Us:

• Work in a clean, modern, and organized dental lab.
• Be part of a collaborative, supportive team environment.
• Gain experience in a fast-growing segment of the dental industry.
• Opportunities for professional growth and cross-departmental learning.

Apply Now:
If you are detail-oriented, service-driven, and ready to grow your career in a respected dental lab, apply today!

About The Dental Insiders:

Our team is made up of individuals passionate about dentistry. We have over 30 years of combined experience in clinical dentistry, operations and executive leadership. We tailor solutions to our customer since all customers are created differently.