Front Office Team Member
Fast paced and fun pet resort seeking a highly motivated individual to join our customer service team. Lucky Dog Pet Resort is a local business with great opportunities for growth and we are looking to add a hard working member to our family. Applicants must have a good demeanor, strong attention to detail, good communication and relationship building skills, and a love for animals, all shapes and sizes.
Qualifications required;
- Must love animals.
- Dedication to customer service.
- Commitment to providing excellence.
- Strong written and oral communication skills.
- Good team player.
- Basic computer skills.
Responsibilities include;
- Creating a safe and welcoming experience for customers.
- Educating new customers on facility guidelines services.
- Managing phone and email system.
- Upselling services by demonstrating their value.
- Navigating our kennel managing system, Gingr.
- Maintaining accurate pet and human files.
- Office cleaning and organization.
Perks of the job;
- Competitive Pay.
- 401k options with possible match.
- Employee discount on boarding and daycare services.
- Paid time off after 6 months.
- Flexible scheduling and time off.
- Major holidays off.
- Friendly relaxed working environment.
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