PT Multi Unit Sales Associate
- Sales Incentive Bonus Program: Potential bonus up to $675 per quarter
- Paid Time Off: Accrue up to 26 hours annually
- Benefits: Health Plan Discount, Employee Assistance Program, Financial Wellness Tools, Pet Insurance
- Associate Discounts
- 401K Matching Contribution
- Mileage Reimbursement
- Travel to temporary Lovesac events located in third-party stores for a designated territory.
- Represent Lovesac during events to increase brand awareness and build customer loyalty.
- Engage with customers by creating an interactive environment, delivering engaging product demonstrations, and promoting limited time promotional offers to drive interest and sales.
- Create a sense of urgency with customers to drive sales during the limited-time Lovesac event.
- Stay updated on product features, benefits, and industry trends to drive remarkable results.
- Promote our Lovesac post purchase experience to ensure overall customer satisfaction.
- Quickly identify and resolve customer issues, ensuring a positive shopping experience.
- Assist in setting up Lovesac product displays, ensuring adherence to brand standards.
- Support the take-down process after events ensuring all items are stored and organized correctly.
- Maintain a welcoming and visually appealing event by following visual merchandising standards.
- Oversee Lovesac operations for the event and ensure they are followed to company standards.
- Gather customer feedback to share with Management to drive future sales and engagement.
- Flexibility to support local stores when Lovesac events are not occurring. In-store responsibilities include but are not limited to:
- Actively engage with customers using our selling techniques and product demonstrations.
- Assist the customer from first interest to purchase focusing on managing quotes, closing the sale, and maintaining relationships through post purchase.
- Conduct customer outreach by using company provided tools/communication methods.
- Provide attentive service to ensure customer needs are met and build customer loyalty.
- Learn and explain product and service features/benefits to effectively demo, assist, and educate customers.
- Promote services including customization options, delivery, and post-sales support when engaging with customers.
- Utilize company tools, sales data, and reports to prioritize tasks and support daily operations.
- Follow both Lovesac and vendor policies and procedures, ensuring standards, minimizing risks, and maintaining safety in the space.
- Meet or exceed Lovesac event demand plans and key performance indicators.
- Meet or exceed individual sales goals and key performance indicators.
- Perform other duties as assigned by Management.
- 18 years of age or older.
- Must have a valid driver’s license, a clean driving record free of major violations, access to a reliable vehicle for work-related travel along with current vehicle insurance.
- Able to work flexible hours including evenings, weekends and holidays.
- Must reside within 30 miles from the location and within the same state that is listed on the job posting.
- Minimum of 1 year of high-paced experience in a retail or customer service role required.
- Experience in a temporary or event-based setting preferred.
- Must be able to travel daily and as required by the Company in its sole discretion, to local stores, third-party events and for occasional meetings using various forms of transportation.
- Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions, handling sensitive business and customer data, customer privacy and ensuring the comfort and safety of persons and property.
- Ability to stand for an extended amount of time and must be able to move objects (including regularly lifting medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position-to-position. Must be able to assemble furniture and displays while working on the sales floor. This position routinely requires the following actions: bending, twisting, kneeling, grasping, reaching, pulling, pushing, standing, stooping, walking, crawling, and climbing.
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