IT Administrator
- $85,000 - $100,00 annually, depending on experience
- Health Benefits (Medical, Dental, and Vision)
- 401K
- Paid time off and holidays
- Opportunity for professional development and advancement in a growing company
- Exposure to M&A integrations and HR initiatives
- Collaborative and supportive team environment
- Associate’s or Bachelor’s degree in information technology, Computer Science, or related field
- 2–4 years of experience in IT support, systems administration, or a similar role
- Familiarity with Business Central configuration, permissions, and integrations
- Strong proficiency with Office 365, Azure, and the broader Microsoft ecosystem
- Superior communication skills and implements best practices
- Ability to manage help desk tickets with prompt, clear, and professional communication
- Excellent attention to detail and strong organizational skills for managing inventory, licenses, and recurring audits
- Familiarity with network security monitoring, incident response, and remediation practices
- Experience with Power BI and Jet Reports
- Ability to manage and maintain office phone systems and user configurations
- Strong troubleshooting, diagnostic, and problem ‑ solving capabilities
- Ability to manage multiple priorities in a dynamic environment
- Experience administering Microsoft 365 tenants across multiple locations or companies
- Experience with Microsoft Intune, Autopilot, or other device ‑ management tools.
- Knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
- Hands ‑ on experience with VoIP phone systems, call routing, and provisioning
- Experience with security tools such as Microsoft Defender, SIEM dashboards, and phishing ‑ training platforms
- Basic understanding of website content updates, domain management, and DNS hosting
- Relevant certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications (MCA/MCE)
- Create, modify, and remove users daily across all systems
- Maintain user profiles, including assigned IT equipment, mobile devices, and license types
- Coordinate setup, configuration, and distribution of new technology for employees
- Manage office phone systems and ensure accurate user assignments
- Provision, package, and ship equipment to remote offices as needed
- Track IT inventory across all locations and ensure devices are available for immediate deployment
- Procure and manage software subscriptions and licenses for Office 365, Business Central, and other applications
- Maintain an up ‑ to ‑ date list of license assignments by company and location
- Assign and update Business Central permissions for new and existing users
- Review Microsoft Defender quarantine reports daily for each tenant and identify false positives
- Monitor and review security logs; remediate or escalate issues as appropriate
- Conduct end ‑ of ‑ month reviews of shared services licenses and devices
- Audit Verizon Wireless accounts for unused or inactive devices and investigate anomalies
- Perform quarterly phone system audits to ensure that removed or departed employees no longer appear
- Complete monthly software license audits to confirm deprovisioning of former users and appropriate mailbox conversions
- Administer KnowBe4 security awareness training for all employees
- Maintain Spend Clarity system accuracy with proper task documentation and status updates
- Computer troubleshooting, diagnostics, and end ‑ user support
- Set up and distribution of new technology and hardware
- Labor report generation and distribution
- Power BI report creation and maintenance
- Jet Reports configuration and support
- Business Central system administration tasks
- Website updates, domain registrar management, and renewal tracking
- Ability to lift, move, and carry computer equipment or packages weighing up to 35–50 lbs
- Frequent sitting, standing, walking, bending, kneeling, and reaching during equipment setup and troubleshooting
- Ability to work at a computer for extended periods
- Capability to climb small ladders or step stools to access network or telecom equipment
- Adequate vision to read screens, documentation, and small hardware components
- Occasional travel between office locations as needed for equipment deployment or support
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