Billing Specialist and Office Assistant

JCI Jones Chemicals, Inc.
Torrance, CA
Billing Specialist and Office Assistant Location Torrance, CA :

JCI Jones Chemicals, Inc. (JCI), a nationally recognized, family-owned manufacturer of water and waste water treatment chemicals, with an 93-year history, is seeking a Billing Specialist and Office Assistant to join our team in our Torrance, CA facility. This is a full-time position with working hours of 8:00 AM - 5:00 PM, Monday - Friday.

Responsibilities:

  • Answer incoming customer calls and appropriately assist or redirect callers
  • Provide the highest level of customer service to customers, vendors, and JCI team members
  • Accurately process orders received via incoming calls, email, or fax
  • Timely enter data into Excel, and other programs as needed
  • Maintain office documents and files; sort order forms, bill of ladings and other paperwork
  • Assist office staff with additional duties as needed in a fast-paced office setting

Qualifications and Skills:

  • High school or equivalent diploma
  • Minimum of 2 years of administrative, general office, or customer service experience
  • Strong computer skills with firm working knowledge of Microsoft Office
  • Familiar with an ERP system preferred
  • Strong organizational skills with impeccable attention to detail
  • Ability to multi-task and switch gears effortlessly as required to meet business demands as no two days are the same
  • An independent problem solver that works well in a team setting to accomplish common goals

Excellent Benefits:

  • Medical, dental, and vision insurance
  • Company paid life insurance
  • 401(k) with a 6% company match
  • Ten paid holidays
  • Paid vacation and personal time

JCI is an Equal Opportunity Employer

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person

Posted 2025-11-01

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