Information Systems Analyst
- Provides ongoing operations and maintenance support for existing functionality in one or more of the Finance Modules of SAP. This includes month end close support, end user support, training material development and delivery and troubleshooting errors.
- Provides O&M support for all Finance applications.
- Identifies and supports implementation of process improvements.
- Conducts one-on-one or small team training.
- Supports deployment of new products.
- Familiar with data base concepts and some working knowledge with SQL Server.
- Designs, configures, tests, trains end users and supports deployment of new products.
- Partnering closely with stakeholders
- Translating complex business requirements into actionable insights
- Prioritizing customer needs to deliver impactful solutions
- Working with others to define improvements or new data models to meet businesses’ requirements
- Translate business requirements into data models. Identify new opportunities
- Ability to write process flow diagrams that improve existing processes
- Offer ongoing support to address user concerns, troubleshoot issues, and optimize user experience.
- Maintain comprehensive documentation of applications, including technical specifications, guides, and system changes.
- Bachelor’s degree in business, finance, accounting, or engineering or related discipline or equivalent work experience
- 3 years of experience including process improvement implementation, report maintenance and development, and product deployment or related work experience
- 2 years in an SAP/Business Warehouse (BW) operations and maintenance support environment
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