Desktop Specialist
- Provides day-to-day technical support to employees for network infrastructure and internal systems software and hardware.
- Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a diverse environment.
- Maintains passwords, data integrity and file system security for the desktop environment.
- Communicates highly technical information to both technical and nontechnical personnel.
- Recommends hardware and software solutions, including new acquisitions and upgrades.
- May participate in development of information technology and infrastructure projects.
- May conduct training programs designed to educate an organization's computer users about basic and specialized applications. Pre-Requisites / Skills / Experience Requirements: Job Requirements:
- High School Diploma or equivalent required;
- Able to fully assemble computers
- Knowledge of PC hardware and software systems.
- Knowledge of common operating systems.
- Knowledge of current hardware and software trends in the industry.
- Ability to utilize strong analytical skills and problem solving methods.
- Ability to communicate effectively, orally and in writing and to write concise and clear reports.
- Must have strong English language skills - written and verbal
- Must be able to demonstrate technical problem solving skills
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