HR Investigations Lead

HR Investigations Lead

Classification: Non-Exempt

Reports to: Director of Human Resources Pay Range $29.00-$35.00

The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.

JOB SUMMARY:

The HR Investigations Lead will be responsible for investigating, documenting team member relation issues, and providing recommendations for conclusions and long-term solutions including training of management and HR personnel. Additionally, this role requires strong HR regulatory compliance knowledge of all State and Federal Employment Laws and Company's Team Member Handbook, and as such will directly report with Director of Human Resources and work indirectly with Chief People Officer and outside counsel.

:

• Initiates, conducts timely, and thorough investigations on complaints made to Human Resources of supervisory and corporate level management, Store Director and as assigned.
• Maintains records of complaints within Employee Relations Management System (ERMS).
• Coordinates investigations with HR and management tracking progress until its resolution while meeting the Company's standards for resolution.
• Maintain confidentiality of all internal investigations, employee litigated claims DFEH, and EEOC etc., including maintaining information received through attorney, attorney client privileged, confidential.
• Access facts and provide resolutions for response letters.
• Supervise the investigation specialist to include but not limited to assisting the investigation specialist in meeting the job requirements and creating evaluations.
• Communicates with Store HR/Safety Compliance Specialist via phone or email to ensure follow through on investigation interviews, statements, and resolution/conclusion.
• Ensures all Investigations Specialists are conducting investigations with accuracy, and all allegations are addressed.
• Ensure all Investigations Specialists are collecting all investigation documentation and uploading to ERMS system.
• Meets as needed, but no less than weekly, with Investigations Specialists, HR Supervisors, Assistant HR Director, and Director of HR to discuss new reports and updates on open investigations.
• Provides guidance to management to ensure understanding, consistent interpretation of policies, consistent approach to performance management, and disciplinary issues related to issues arising from investigations.
• Provide day-to-day support to Director of Human Resources and Chief People Officer managing litigation, federal and state agency inquiries, employment matters and internal compliance initiatives.
• Work directly with outside counsel, Corporate Management and HR with all employment legal matters, achieving internal initiatives and research.
• Provides recommendations on revision to policies on team member handbook.
• Train HR team on conducting legal internal investigations and address non-compliance investigation procedures.
• Stay current on federal and state employment laws and updates which has an impact on Vallarta Supermarkets.
• Compile, analyze, and manage information and data related to internal reports including PowerPoint as requested.
• Prepare quarterly reports of mandatory sexual harassment prevention training for HR Supervisors.
• Prepare new materials for training related to employment laws and HR policies, and update as approved.
• Travel required to different stores/locations; at times with short notice

Knowledge and Skills:

• Must be able to exemplify Vallarta's Core Values (Customer Service, Commitment, Integrity, Respect, Humility, Teamwork)
• Must possess and maintain a current, valid driver's license
• Strong knowledge of US employment-related laws, rules, regulations, and guidance
• Investigations experience; experience assessing and solving sensitive team member relations matters
• Effective professional written and verbal communication skills
• Highly organized with attention to accuracy and detail
• Excellent collaborator with strong interpersonal skills
• Ambassador for compliance-related activities; must possess pragmatic business-oriented approach to problem solving
• Ability to handle sensitive matters with complete discretion; commitment to maintain the highest standards of ethical conduct
• Ability to influence all levels of management to initiate positive change
• Ability to handle multiple responsibilities efficiently
• Self-directed with the ability to work independently as well as with groups
• Ability to identify risk and assist in finding creative solutions
• Strong analytical skills
• Ability to work with a sense of urgency
• Strong team player, and a personal presence characterized by an ability to motivate and inspire confidence
• Ability to manage a diverse and demanding workload
• Ability to exercise good judgment under pressure
• Strong team player
• Experience conducting HR audits

Required Education and Experience:

• 2 years of progressive experience in employee relations/complaint investigation.
• Experience in problem solving and conflict resolution
• Bachelor's degree, preferred but not required
• Human Resources certification preferred but not required
• Understanding of English and Spanish language; read, write, and speak.

Physical Demands:

May also have to do some light lifting of supplies and materials from time to time

Position Type/Expected Hours of Work:

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. A teamwork commitment is expected to work earlier/later and to work some weekends if the work requires it and only when approved.

This is not intended to be all-inclusive, and employees may perform other duties as directed. All employees are expected to perform any reasonable task or request that is consistent with fulfilling company goals and objectives.

Vallarta Supermarkets is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities, and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Vallarta Supermarkets participates in the E-verify program.

#HR Investigation #Employer Relations #Complient Investigation #Conflict Resolution

#Human Resource (HR) #Team management #Policies and Procedures #Labor and

#Employment Law #Corrective and Employment Law (CAPA)

Job Type: Full-time

Pay: $29.00 - $35.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person