Senior Product Manager, Consumer Payments

WHO WE ARE

At Trustly, we’re on a mission to deliver a better way to pay and get paid. Consumers deserve a payment option that prioritizes financial responsibility, and merchants should have the independence to accept payments without unnecessary costs. This mission drives everything we do.

We’re revolutionizing the payments industry by making Pay by Bank the new standard at checkout, providing a smarter payment option to credit and debit cards. For merchants and consumers, this means the freedom to make and receive payments with greater security and ease.

Fueled by this purpose, we’ve grown into a global network connecting 9,000 merchants to 650 million consumers through 12,000 banks across 33 countries, processing over $100 billion annually. As the leader in Pay by Bank, we aim to redefine the payments experience by delivering exceptional products and unmatched value.

With regional offices in Vitória, Brazil and Silicon Valley, USA, and our global headquarters in Stockholm, Sweden, we are a diverse team that spans over 30 nationalities. Embracing a culture of innovation and collaboration, our 'work from anywhere' policy allows employees in Brazil, the U.S., and Canada to work remotely within their country of residence, enabling flexibility while staying connected to our global team.

Now is the perfect time to join us and help accomplish our mission. If you’re inspired by purpose, thrive in a fast-paced and entrepreneurial environment, and are ready to shape the future of payments, we’d love to hear from you!

ABOUT THE ROLE

Trustly is seeking a high-energy Senior Product Manager, Consumer Payments who is ready to make a big impact as we focus on building a world-class consumer finance proposition. You’ll take ownership and drive this 0-1 product initiative by helping to define the initial market segments, identifying key customer problems we can uniquely solve, and then design, build and launch the MVP. With a focus on consumer fintech payments, you will leverage your extensive experience to deliver a lovable, referable, mobile-first experience.

We are actively searching for individuals who possess exceptional problem-solving skills and thrive on innovative thinking, enabling us to maintain our competitive edge in an industry that is continuously evolving.

WHO YOU’LL WORK WITH

On the Product team, our mission is to provide our customers with cutting-edge payment technologies with best-in-class user experiences that meet the highest security and compliance standards. Our team is made up of skilled and experienced professionals who are passionate about tech and committed to technical excellence.

• Lead a cross functional team to design, build, and launch our MVP
• Apply a deep understanding of consumer psychology and behavioral science to understand customer needs and inform product decisions
• Communicate progress to key stakeholders including any required escalations or key changes that impact other parties e.g. operations or risk
• Create key product metrics, monitor performance over time and promote hypothesis driven experiments to prove causality of any impact claimed
• Partner with designers to create exceptional mobile-first user experiences
• Work with engineers to test feasibility and drive end-to-end feature development with a focus on speed whilst maintaining high quality and security standards
• Bring products smoothly from concept to launch, work closely with key functional stakeholders, including marketing, operations, risk and compliance
• Help maintain the product strategy by staying current with the latest trends in payments and UX design with a keen eye on competition
• Use known product frameworks to justify prioritization of key problem statements
• Promote a writing culture with concise PRDs detailing the WHY in everything we do, justifying decisions with strong customer insight and data
• Be an evangelist for product-led thinking in our company by working collaboratively with the rest of the product design team to shape the culture

• 6+ years of product management with at least 3 years in US consumer fintech driving a product or key feature from 0-1, a computer science degree is a plus
• Demonstrate a product management portfolio of exceptionally designed well-adapted user experiences 
• A strong grasp of mobile and backend technologies
• Proven ability to protect the customer at all costs while working collaboratively with risk and compliance to meet required standards
• A firm understanding of the capabilities available to product developers on the top mobile & web platforms, especially concerning wallets, identity, and payments
• Managed empowered cross-functional teams of UX and engineering talent
• Demonstrated understanding of consumer psychology and behavior science, particularly within financial services
• Data-driven mindset who can explain recent experiments they’ve run in previous companies proving claim over any impact created
• Competence around creating their own metrics that measure what matters
• Experience working with product discovery frameworks (e.g. JTBD)

$170,000 - $190,000 a year

Applications for this role are accepted on an ongoing basis.

SALARY RANGES IN US-BASED ROLE POSTING

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Recruiters can share more information with applicants about the specific salary range for preferred locations during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, and other perks and benefits.

WHAT WE OFFER

At Trustly, you’ll have the chance to solve meaningful challenges alongside some of the brightest minds in FinTech. Together, we’re shaping the future of payments in an environment that celebrates curiosity, collaboration, and innovation. You'll be challenged and empowered to grow, making a real impact every step of the way.

Our team is as diverse as the global footprint we serve, with colleagues across Silicon Valley, the U.S., Canada, Brazil, Europe, and beyond. We embrace a remote-first culture that empowers you to balance your career ambitions with personal fulfillment. At Trustly, we foster a workplace where everyone feels they belong—a place where teamwork thrives, ideas flourish, and we never forget to have fun along the way.

Trustly’s total compensation packages include competitive salaries, bonus plans, and stock options. We offer innovative perks and benefits packages that include:

- Flexible paid time off & generous PTO accrual plans

- Comprehensive medical, dental, vision, and other insurances

- FSA & HSA plans for medical and dependent care

- Home office set-up allowance

- Internet stipend

- Retirement plan match for 401k and RRSP

- Gender-neutral paid parental leave, and more!

(The benefits and total compensation packages outlined above are for full-time employees; some exclusions apply for temporary positions.)

At Trustly, we embrace and celebrate diversity of all forms and the value it brings to our employees and customers. We are proud and committed to being an Equal Opportunity Employer and believe an open and inclusive environment enables people to do their best work. All decisions regarding hiring, advancement, and any other aspects of employment are made solely on the basis of qualifications, merit, and business need.