Incentive Event Supervisor

: Come join our family at In-N-Out Burger! We have an excellent opportunity for a full time Incentive Event Supervisor on the Incentive Trips Travel team in Irvine, CA *. This person will oversee a team of 2 or more Incentive Event Planners, and will help plan large-scale, multi-day, incentive and reward trips, both domestically and internationally, as well as provide on-site support at the event. This position reports to the Incentive Trips & Travel Dept. Manager, and is an integral member of the department's management team.

• This position is full time, in-office only

General Responsibilities

• Manage the event planning team (2 or more event planners) that plan Incentive events , such as management incentive and reward trips
• Strong experience with planning travel trips on both a national and international level for managerial and senior level employees
• International incentive trip planning experience is mandatory
• Plan and operate international incentive trips
• Plan domestic meetings/incentive events
• Plan award travel trips on both a national and international level for managerial and senior level employees of In-N-Out Burger
• International trip planning experience is highly preferred
• Plan multi-day events
• Experience in planning corporate employee incentive events; will plan employee recognition events
• Research national and international destinations and means of travel, to include site selection, prices, passport and international travel requirements, tourism and customs
• Ability to travel internationally, for 1-2 weeks at a time
• Ability to be highly creative and plan “once in a lifetime” trips
• Ability to recommend and select onsite activities and excursions for attendees
• Supply travelers with pertinent information and useful travel/holiday material, such as guides, maps, event programs, etc.
• Partner with creative team on program branding and collateral
• Develop and monitor travel budgets to ensure expenses are kept within established boundaries. Review financial information for accuracy, and assist in the preparation of financial reports for the team and department
• Attend incentive trips and provide on-site support and feedback to the team
• Develop event budgets, timelines, surveys, and all quarterly metrics as they relate to the department incentive program
• Provide exceptional customer service, but also derive the best value in terms of savings and service
• Assist the Events department with other company sponsored events

Work Schedule + Benefits

• Full-time, Exempt
• Salary Range: $98,871-$114,000 annual

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.

• Office Hours in Irvine, CA: Monday-Friday, 8:00 am-5:00 pm
• Department needs will call for occasional evenings and weekends
• Excellent Benefits, to include Medical, Dental, Vision, Life Insurance, FSA's, 401(k)/Profit Sharing Plan, Adoption Assistance, Education Reimbursement, Supplemental Health Plans and Pet Insurance

Travel requirements

• Both domestic and international travel required
• Travel time: It is anticipated that 30% of the work time will be spent in the field
• Requires overnight and weekend travel, out of state, and out of country travel
• Travel time: Will go on extended trips that last 1-2 weeks at a time (some international trips may last up to 16 days)

Qualifications

• Bachelor's degree preferred, ideally in Event management, hospitality, or related field
• Professional certifications a plus, such as Certified Incentive Specialist (CIS), Certified Special Events Professional (CSEP), or Certified Meeting Professional (CMP)
• Extensive experience planning national and international incentive trips for large groups of employees, ranging from 50-2,000 employees
• A minimum of 8+ years hands-on experience in all facets of event planning, specifically incentive and reward events
• Team Management/Supervisor/Leadership experience - will manage a team of 2+ direct reports; will be responsible for assigning work, managing employee performance, providing leadership support and development
• Experience managing, leading, and supervising a team of event planners
• International trip planning experience is a requirement
• Minimum 5 years of incentive event planning experience
• Minimum 5 years of multi-day event planning experience
• Multi-day meetings, multi-day event planning or tradeshows experience
• Ability to build complex, multi-day programs

• Experience with In-house corporate event planning experience preferred
• Proven history of providing outstanding customer service while proactively troubleshooting/problem solving
• Excellent communication and interpersonal skills
• Proven ability to negotiate, budget, plan and successfully manage a variety of events of 600 people or more
• Strong contract negotiation skills
• Exceptional on-site event operation skills
• Proven ability to work on multiple projects simultaneously while remaining organized, efficient and flexible
• Highly motivated self-starter
• Excellent written and verbal communication skills; communication with all levels of management
• Ability to work autonomously/independently yet be an integral part of an overall team environment
• Knowledge of Microsoft office software, including Word and Excel; Online registration systems experience a plus

ABOUT In-N-Out Burger In-N-Out Burger was founded in 1948 by Harry and Esther Snyder in Baldwin Park, California, and remains privately owned and operated. Under the direction of the Snyder family, the company has opened restaurants throughout California, Nevada, Arizona, Utah, Texas, Oregon and Colorado . In-N-Out Burger's menu has remained the same since 1948, and we have maintained a simple philosophy - serve only the highest quality product, prepare it in a clean and sparkling environment, and serve it in a warm and friendly manner. We have built a reputation for fresh, made-to-order foods prepared and served by friendly, well trained Associates. In-N-Out Burger offers a competitive salary and comprehensive benefit package. We are an Equal Opportunity Employer by choice. Should there be a need, In-N-Out Burger will provide a reasonable accommodation to complete the interview process upon request.