Community Marketing Lead

At Stigg , we’re reinventing how software companies manage pricing and packaging, making it effortless, flexible, and developer-first. We’re building for builders: the engineering and product teams shaping the next generation of SaaS.

Trusted by companies like Miro, Webflow, PagerDuty, Upwork, Qlik, and Productboard , Stigg helps SaaS teams turn monetization into a growth engine instead of a bottleneck.

Now we’re looking for a Community Manager to own and grow 402 , our invite-only community for technical monetization leaders.

402 is already becoming the room where the “who’s who” of SaaS builders come to compare notes, swap lessons, and shape what modern monetization looks like. Members include leaders from companies like Anthropic, Webflow, Docker, Framer, Amplitude, HubSpot, 1Password, Grafana Labs, Wiz, Lovable, Auth0, MongoDB, and Zendesk , and the waitlist is growing fast.

This role is all about community-first energy and ownership . You’ll run the day-to-day, plan experiences people genuinely look forward to, and help make 402 feel like the most valuable “backstage pass” in SaaS.

This is a great role for someone who’s hungry to build something from the ground up, loves being the person who brings people together, and is excited to create real momentum, online and in real life.

What you’ll do

You’ll run 402 end-to-end: membership, programming, engagement, and experiences, and you’ll make it feel premium, personal, and alive.

Your day-to-day might include:

• Owning the 402 member experience , from invite flow and onboarding to engagement loops and community rituals.

• Planning and hosting events members actually want to attend , including:

  • fun, curated nights out in SF

  • intimate dinners / happy hours

  • virtual roundtables and AMAs

  • meetups around major moments in SaaS + AI monetization

• Being the “connector” : sparking intros, connecting members, and building relationships 1:1 across the community.

• Managing community communications , including newsletter-style updates, event invites, announcements, and member spotlights.

• Developing a programming cadence (weekly / monthly rhythms) that builds trust, consistency, and energy.

• Keeping the quality bar high : making sure the room stays curated, relevant, and worth showing up for.

• Working closely with marketing + product to pull insights from the community and turn them into stronger narratives, content ideas, and community moments.

• Owning outcomes : attendance, engagement, retention, and growth, and constantly iterating to improve the experience.

Who you are

You’re a natural host. You’re the person who makes rooms feel easy, warm, and high-signal.

You don’t need a “big brand” resume, you need great instincts for people, taste, and momentum. You’re energized by creating experiences and taking full ownership.

You might describe yourself as:

• high-energy, social, and proactive

• organized, dependable, and calm under pressure

• the person who actually makes things happen

• confident reaching out to senior people and getting them to show up

• someone who loves events, community, and building relationships

• scrappy, creative, and excited to build something from 0 → 1

You’re comfortable speaking with senior engineering and product leaders, and you can communicate in a way that feels thoughtful, human, and credible.

Requirements

We’re optimizing for potential, ownership, and community instincts over a specific number of years.

• Experience running or supporting a community, events, or member programming (startup, student groups, creator communities, developer groups, accelerators, meetups, all count).

• Strong communication skills (written + verbal) and native-level English .

• Comfortable coordinating logistics and executing events end-to-end.

• High attention to detail and strong operational habits (you’re organized and follow through).

• Passion for tech ecosystems (B2B SaaS, developer tools, AI, infrastructure, product communities).

• Based in San Francisco.

Bonus points if you

• Have experience with Slack/Discord/CRM tools, event platforms, or community tooling.

• Love writing and can create simple community content (recaps, intros, short posts).

• Have hosted meetups, salons, dinners, webinars, or event series.

• Have worked with technical audiences (engineers, PMs, founders, operators).

Why Stigg

Stigg is transforming how modern software companies sell and monetize. Our APIs power the monetization infrastructure behind some of the fastest-growing SaaS products in the world, and 402 is becoming the community where those leaders meet to define what’s next.

Joining now means joining early, owning a high-leverage initiative, and helping shape a category-level community from the inside. You’ll have real autonomy, real visibility, and the chance to build something people genuinely care about.

If you’re excited about bringing smart people together, creating experiences that feel special, and building a community that becomes a real industry force, we’d love to meet you.

Benefits

Perks

Stock options, competitive salary, latest MacBook Pro.

This is a remote role, open to candidates based in San Francisco.
We collaborate asynchronously and meet regularly for virtual team syncs, offsites, and customer sessions. We value flexibility and trust, you’ll have the autonomy to design your workday while staying deeply connected with the team.

Join us and help make 402 and Stigg’s field presence the places where technical leaders go to connect, learn, and be inspired.