Product Manager

FIGS is looking for an awesome Product Manager to join our Product Team . The Product team is responsible for setting the vision and strategy for the ecommerce digital product roadmap, using data and customer insight to guide priorities and drive meaningful business impact. This individual will be a master of prioritization and cross-functional collaboration, with strong communication and product management skills, a keen sense for the end-to-end implications of development, and a proven track record of getting things done. The role will report to the Director of Product Management.

What you’ll do:

• Shape the ecommerce strategy and roadmap, owning initiatives end to end and partnering with stakeholders on prioritization while clearly communicating tradeoffs, rationale, and timelines


• Contribute to the vision for a first-class ecommerce experience for our community of health care providers while collaborating closely with Engineering, Design, Site Merchandising and Data teams


• Advocate for the product and customer, bringing deep customer insights and expertise that shapes decisions and rallies stakeholders around better experiences


• Own and drive improvements across key ecommerce KPIs including conversion rate, revenue per visitor, funnel performance, and customer retention


• Simplify complexity by clarifying goals, streamlining processes, and driving high-impact solutions


• Influence and align technical and non-technical stakeholders through clear communication and data-backed reasoning


• Analyze test and site/app data to identify key customer pain points and opportunities for refinement, new solutions, and growth


• Regularly monitor KPIs to measure and socialize the impact of the roadmap on the business

Qualifications:

• 3+ years of product management experience delivering highly successful and impactful products; DTC retail ecommerce experience is a plus


• Keen analytical and quantitative skills, ability to use hard data and metrics to back up assumptions and develop business cases, attention to detail. Experience using Data platforms + AB testing tools.


• Technical proficiency; previous experience working directly with engineers and navigating tradeoffs between technical decisions


• Demonstrate strong product instincts with a high bar for design quality and usability


• Excellent verbal and written communication skills


• Experience in scrum/agile development methodology


• Display attention to detail and possess the organizational skills required to manage numerous projects and deliverables across different teams and organizations


• Strong bias for action; ability to juggle multiple competing priorities and create a sense of urgency in a fast-paced, dynamic environment


• An entrepreneurial mentality; willingness to roll up the sleeves and do whatever is necessary to meet goals, and a passion for keeping up with innovations and trends in digital marketing and ecommerce


• Proven track record delivering high quality outcomes by setting a clear standard for excellence, prioritizing effectively, and driving alignment through clear communication and stakeholder buy-in.


• Equally comfortable serving as a customer champion, a high-level strategist, and a day-to-day project manager


• Equally adept at prioritizing and addressing bug fixes, diving into acceptance and testing criteria, as well as strategizing solutions for 6 months to a year from now

FIGS Compensation and Benefits

Pay Range

• At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $120,000 and $140,000. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.

Additional Compensation and Benefits

• Equity: All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan


• Annual bonus: This position is eligible to participate in the FIGS annual bonus program

• Other compensation and benefits offered include:




• Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance


• Amazing 401(k) program, with a company match up to the first 6% of your contribution


• Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation


• Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers


• FIGS sponsored Uber Eats voucher for in-office weeks


• Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide


• Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…

*Benefits eligibility is determined by hour requirements and length of service

A little bit about us…

FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s category-defining healthcare apparel and lifestyle brand.

Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.

FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

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