Resident Service Coordinator - Westlake Apartments

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit .

JOB DESCRIPTION SUMMARY

Create and coordinate social and physical activity programs and other miscellaneous resident related functions to achieve community goals surrounding resident retention.

JOB DESCRIPTION

Property Type: Stabilized

Unit Count: 2047

Schedule: Weekend schedule -no on call

Requirements: 1 -2 years of related experience

Housing Discount - This position is eligible for 20% housing discount.

Commission or bonus eligible — average monthly renewal bonus of up to $450.

Organizational & Administrative Skills

• Highly detail-oriented with excellent time management abilities

• Proven capacity to multitask and effectively prioritize tasks

• Experienced in managing calendars, scheduling appointments, and maintaining resident records

Computer Proficiency

• Proficient in Microsoft Office Suite (Word, Excel, Outlook)

• Knowledge of property management software such as Yardi, AppFolio, and RealPage

• Skilled in using email platforms, scheduling tools, and digital filing systems

Communication Skills

• Strong verbal and written communication skills

• Ability to compose professional correspondence, notices, and reports

• Adept at conflict resolution and negotiation in a professional setting

• Create and coordinate programs surrounding social and physical activities that may include resident functions, birthday cards, welcome parties, off-site excursions and other events, as directed. Responsible for the set-up and preparation for each event.
• Create and produce activity announcements, newsletters and fliers for the properties as needed.
• Incumbent will coordinate the resident volunteer program by enlisting and managing the volunteer schedule for consistent and equal participation by all that would like to participate.
• Provide assistance as necessary with the annual Resident Survey.
• Provide input in to the development of budget(s) for properties within the portfolio as it relates to planned activities, resident retention and excursions.
• May coordinate interview process and make recommendations for the hiring of qualified and certified instructors for on-site exercise activities. Assist and train on-site staff to host successful resident activities.
• May be instrumental in interviewing and recommending local, licensed transportation companies to transport residents to off-site destinations and excursions.

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The hourly range for this position is $18.27 - 23.93 (Daly City).

Additional Compensation :

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions : In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

• Onsite Property Positions : In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

• 401(k) with Company Match up to 6% of pay after 6 months of service.

• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).

• Employee Assistance Program.

• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.

• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.