Lead Water Restoration Technician

Location: Ventura, CA

Job Title: Lead Water Restoration Technician

Are you a highly skilled and compassionate restoration professional ready to be a hero in times of crisis? As a successful Lead Water Restoration Technician, you'll be on the front lines, responding to emergencies caused by water and mold. You'll swiftly assess damage, implement effective solutions, and with your keen problem-solving skills and attention to detail, ensure a seamless recovery for our valued clients. If you're passionate about delivering top-notch service and satisfaction, and thrive in a fast-paced environment where your expertise directly helps people, we want you to join our dedicated team!

Responsibilities and Expectations:

• Actively support and promote company core values: Safety, Integrity, and Teamwork in all aspects of your work.

• Expertly perform water damage, mold remediation, and disinfection services from start to finish.

• Efficiently cut and remove damaged materials such as drywall, insulation, carpet, and other types of installed flooring, safely removing/disposing of non-salvageable materials.

• Accurately set up and monitor air movers and/or dehumidifiers to optimize the drying process.

• Collaborate directly with homeowners, providing exceptional service, addressing any concerns promptly, and ensuring their peace of mind.

• Take charge of equipment maintenance and cleanliness, ensuring optimal performance and professionalism on every job.

• Drive high job and customer satisfaction through effective leadership, meticulous attention to detail, and a commitment to leaving a lasting impression.

• Utilize (or learn to use) the Encirle app for thorough documentation to ensure full and timely payment for work performed.

• Comfortably work independently without direct on-site supervision while also collaborating closely with remote Project Managers to ensure efficient work and comprehensive mitigation.

Requirements:

• 3-5 years of experience in water restoration and mold is preferred.

• IICRC and WRT certifications are required; ASD certification is a significant plus.

• Strong knowledge of mitigation and restoration techniques, specifically for water and mold.

• Must be a dedicated team player, contributing positively to group efforts.

• A quick learner who is open and receptive to feedback for continuous improvement.

• Extremely detail-oriented, ensuring precision in all tasks.

• Exceptional customer service skills, consistently delivering positive client experiences.

• Good communication skills, both verbal and written, for clear interactions with clients and team members.

• A valid driver’s license is required.

• Ability to pass a background check, driving record check, and drug test.

What Can We Do for You?

• Earn $26-$32/hr DOE, recognizing your skills and expertise.

• Benefit from supportive management and a positive culture built on Safety, Integrity, and Teamwork.

• Opportunities for advancement with a "promote-from-within" philosophy and continuous training.

• Health, Dental, Vision, and 401K with company match.

• Provided take-home vehicle and company-paid gas cards.

The compensation for this position is expected to range between $26.00 - $32.00 per hour. This range is a good-faith estimate, based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, the expected quality and quantity of work, and internal pay alignment, as needed.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Employee(s) will be required to follow any other job-related