Chief of Management Services

Job Description and Duties

Under the general direction of the Director, Administration (CEA B), the Chief of Management Services Section (Manager II) is responsible for directing and managing the Personnel Office, the Business Services Office, and the Management Analysis and Training Office. In addition, this position functions as the Department's, Labor Relations Officer, Equal Employment Opportunity Officer, and Business Services Officer in support of the STO and the Boards, Commissions, and Authorities (BCAs); provides advice and expert consultation to top-level management on all personnel, business services, training and management analysis matters; and undertakes the most complex and sensitive assignments relating to personnel, business services, and management analysis. Reports directly to the State Treasurer and Chief Deputy State Treasurer in the capacity as the EEO Officer.

You will find additional information about the job in the .

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Electronic applications are encouraged. If submitting a hard copy, please include JC-521455 / Position #820-200-4802-001 in the "Examination(s) or Job Title(s) for which you are applying" section of the application. Hard copy applications received without the required information may not be considered.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Demonstrated experience leading and managing multidisciplinary teams in human resources, labor relations, business services, training, administrative operations, or related functions.
• Demonstrated knowledge of California civil service laws, rules, regulations, and collective bargaining agreements, with experience interpreting and applying state laws, policies, and Memoranda of Understanding (MOUs) to effectively resolve complex personnel and labor relations issues.
• Demonstrated experience advising executive leadership on complex personnel, operational, organizational, and policy issues, with a proven ability to develop, implement, and evaluate policies, procedures, and strategic initiatives that drive organizational effectiveness, improve service delivery, and advance agency objectives.
• Experience leading organizational change, managing competing priorities, and delivering results in a fast-paced environment with changing business needs and deadlines.
• Strong analytical and problem-solving skills, with the ability to exercise sound judgment and make timely decisions on sensitive and complex issues.
• Excellent written and verbal communication skills, including experience presenting information and recommendations to executives, managers, employees, control agencies, and external stakeholders.
• Demonstrated ability to establish and maintain collaborative working relationships with internal and external stakeholders, including executive leadership, control agencies, labor organizations, and program partners.
• Experience representing an organization in negotiations, labor-management meetings, grievance resolution, investigations, or other sensitive employee relations matters.

Benefits

Please see the CalHR Benefits Summary page for detailed information.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.