Healthcare Customer Success Manager

About Us

Lyons Global™ is a United- States-based Digital Health Assessment and Solutions company in California that provides easy-to-use, adaptable, and accessible digital health solutions by connecting patients and doctors. Lyons Global’s™ vision is global healthcare anywhere, anytime by enabling a gold-standard healthcare delivery model.

Job Brief:

Become a key player at Lyons Global™, where we're revolutionizing patient care with cutting-edge Digital Health Solutions. Our Irvine-based team is seeking a dynamic individual to spearhead our digital health endeavors, blending the innovative spirit of California with our esteemed healthcare delivery standards. This hybrid role offers the flexibility of working from home, complemented by site visits as required.

Responsibilities:

• Manage the deployment and operation of the LEO360™ robot and platform across the California region.
• Partner with local healthcare providers and our international headquarters to integrate Lyons Global™ solutions fluidly.
• Uphold US health regulations and data privacy norms when utilizing our technology.
• Lead community engagement to showcase the advantages of LEO360™ and encourage its widespread use.
• Engage with our developers and clinical staff at every project stage, from initial assessment to ongoing performance optimization.

Skills Required:

• A degree in Health Informatics, Public Health, or a related discipline.
• Proficiency with technology, demonstrating solid skills, and a good understanding of digital tools and platforms
• In-depth knowledge of the national healthcare system, especially California's digital health landscape.
• Strong organizational and project management capabilities, with an eye for detail and a systematic approach to work.
• Excellent team collaboration skills and the ability to work cohesively within a diverse group.
• Recognition of Lyons Global's mission to provide accessible global healthcare anytime, anywhere.
• Flexibility in scheduling, accommodating the varied hours of healthcare professionals to meet project demands.

We are seeking someone who is not only comfortable with technology but also adept at embracing it to improve healthcare delivery. Your organizational skills and attention to detail will be crucial in managing complex projects, and your ability to work well in a team will be key to our collective success. If you understand the flexibility required in the healthcare industry and are ready to commit to this dynamic and fulfilling role, we'd love to hear from you.

If you don't have all the requirements, please still apply. We're happy to hear from you. Or send this opportunity to a person you know who would be a perfect fit.