Sales Administration Associate

KDDI America
Ontario, CA
Sales Administration Associate Location Ontario, CA : SUMMARY: Initiates, coordinates, and executes sales and administrative support to the Sales department. DUTIES AND RESPONSIBILITIES:
  • Composes client communications and proofreading materials.
  • Understands and communicates information regarding company products, services, and policies and procedures to new and existing clients.
  • Handles the generation of sales reports and preparations for presentations.
  • Aide sales teams by contributing administrative, technical, and clerical support.
  • Processes sales orders to ensure completion and accuracy in Salesforce.
  • Prepares weekly, monthly and/or quarterly reports, tracking work, quotas and commissions as specified.
  • Generates, edits, and analyzes complex spreadsheets, including formulas, formatting, and graphs.
  • Creates and edits reports and slide presentations using Microsoft Word, Excel, and PowerPoint.
  • Administration of Salesforce by maintaining and updating records.
  • Supports the preparation and attends sales and marketing events.
  • Assists with developing and preparing sales and marketing promotional materials.
  • Coordinates with other departments when necessary.
  • Responds to all inquiries and requests in a timely and professional manner.
  • Assists with special projects as assigned.
  • Performs other duties as assigned by sales representatives or management.
QUALIFICATIONS:
  • Bachelor's degree in business, marketing or a related field.
  • One to three years of sales or marketing experience, or equivalent combination of education and experience.
  • Excellent verbal and written communication skills.
  • Proficient with Salesforce, and Microsoft Suites.
  • Commitment to excellence and high standards.
  • Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
  • Strong interpersonal skills.
  • Ability to understand and follow written and verbal instructions.
  • Ability to deal effectively with a diversity of individuals at all organizational levels.
  • Good judgement with the ability to make timely and sound decisions.
  • Creative, flexible, and innovative team player.
  • Ability to work independently and as a member of various teams and committees.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  • Acute attention to detail.
  • Demonstrated ability to plan and organize projects.
COMPETENCIES:
  • Customer Service-Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Oral Communication-Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
  • Written Communication-Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  • Teamwork-Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Posted 2025-07-31

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