National Account Manager

Salary:  C​​ ommission based at 40% no limit, no cap
Job Type: Full-Time | On-Site

About the Role
We’re growing and looking for a National Account Manager with freight brokerage experience to convert qualified inbound shipper leads into active customers and expand those accounts over time. This role manages the full sales cycle from discovery through close and works closely with operations to ensure successful execution across Truckload (TL), Less Than Truckload (LTL), and additional modes.

Our organization operates in a fast-paced, team-oriented environment focused on service, account retention, and long-term growth.

What You’ll Do

• Receive qualified inbound leads and manage the full sales cycle from qualification through close

• Conduct discovery to understand shipper freight profiles, lanes, service expectations, and pricing needs

• Present multi-mode transportation solutions including TL, LTL, flatbed, heavy haul, intermodal, and temperature-controlled

• Lead pricing strategy, rate negotiations, and contract discussions to close profitable business

• Own onboarding and account handoff, ensuring smooth transition to operations

• Serve as the primary point of contact for newly closed or assigned national accounts

• Partner with carrier sales/operations to secure capacity and ensure service performance

• Identify opportunities to expand wallet share through additional lanes, modes, and volume

• Monitor service levels, performance KPIs, and margin expectations

• Conduct regular customer check-ins and business reviews to strengthen relationships

• Maintain CRM documentation, pipeline forecasts, and reporting

Requirements

• 2+ years experience in non-asset 3PL or freight brokerage (required)

• Proven experience closing shipper business and converting qualified leads into active customers

• Strong understanding of TL and LTL brokerage operations; flatbed, heavy haul, intermodal, or temperature-controlled preferred

• Ability to manage pricing, margins, and service expectations across accounts and lanes

• Excellent communication, negotiation, and relationship-building skills

• Operational awareness and ability to translate needs into executable freight solutions

• Organized, self-directed, and able to manage multiple accounts simultaneously

• Experience with CRM and TMS systems

Compensation & Benefits

• Base salary: C ommission based at 40% no limit, no cap

• Medical, dental, vision, and life insurance (effective day 1 of month after 60 days)

• 401(k) with company match

• Monday–Friday schedule

• Supportive, collaborative team culture and strong brokerage infrastructure