Office Manager

Office Manager – Construction / Home Remodeling

JD Bathroom Remodel Express | Hesperia, CA

JD Bathroom Remodel Express is growing, and we’re looking for an experienced Office Manager to oversee and elevate our daily office operations. This role is ideal for someone with a strong background in the construction or home remodeling industry who thrives in a fast-paced environment and can manage a wide range of administrative, operational, and coordination tasks.

If you’re highly organized, confident in managing people and processes, and experienced with CRM systems , this role offers the opportunity to become an integral part of our company.

What You’ll Do:

Office & Operations Management

• Oversee day-to-day office operations to ensure efficiency and organization across all departments

• Develop, improve, and maintain office systems, procedures, and workflows

• Manage office supplies, vendor relationships, and general administrative needs

CRM & Administrative Systems

• Manage and maintain the company CRM system, ensuring accurate data entry, lead tracking, job status updates, and follow-ups

• Coordinate between sales, production, and office teams using CRM and scheduling tools

• Generate reports from CRM and other systems for management review

Scheduling & Coordination

• Coordinate schedules for sales appointments, installations, subcontractors, and internal staff

• Serve as a central point of contact between customers, field crews, vendors, and management

• Track project timelines and help ensure jobs move smoothly from sale to completion

Communication & Customer Support

• Manage incoming calls, emails, and inquiries with professionalism and urgency

• Act as the first point of contact for clients, vendors, and visitors

• Assist with customer communication regarding scheduling, documentation, and general inquiries

Team & Leadership Support

• Support ownership and management with administrative tasks, reporting, and coordination

• Assist with onboarding, training coordination, and internal communication

• Help enforce company policies, procedures, and best practices

Financial & Administrative Support

• Assist with invoicing, purchase orders, expense tracking, and basic bookkeeping support

• Maintain organized digital and physical records, including contracts, permits, and job files

What We’re Looking For:

• Construction or Home Remodeling Experience (Required): You understand the workflow, terminology, and pace of the industry

• CRM Experience (Required): Confident managing CRM systems for leads, scheduling, and reporting

• Office Management Experience: Prior experience in an office manager role

• Highly Organized & Detail-Oriented: Able to manage multiple priorities with accuracy and consistency

• Strong Communicator: Professional, clear, and confident in both written and verbal communication

• Problem Solver: Proactive mindset with the ability to anticipate needs and resolve issues

• Tech-Savvy: Proficient in Microsoft Office (Excel, Word, Outlook), Google Workspace, and office systems

• Local to Hesperia, CA or surrounding areas

Why JD Bathroom Remodel Express?

• Key Leadership Role: Your work directly impacts company performance and growth

• Fast-Growing Company: Be part of a remodeling business with momentum and opportunity

• Variety & Responsibility: No two days are the same—this role touches every part of the business

• Long-Term Growth: We value reliability, initiative, and leadership, with room to grow alongside the company

If you’re an experienced Office Manager with a construction or remodeling background who’s ready to take ownership of office operations, we’d love to hear from you. Apply today and help drive JD Bathroom Remodel Express forward.