STAFF SERVICES MANAGER I

This position is located in the city of Commerce .

Under the general direction of the Staff Services Manager II (District Administrator), the Team Manager Staff Services Manager I (Team Manager) provides direct supervision over the Vocational Rehabilitation Service Delivery Team staff in an office/catchment area consisting of Senior Vocational Rehabilitation Counselors, Qualified Rehabilitation Professionals (SVRC- QRP), Senior Vocational Rehabilitation Counselors (SVRCs), Staff Services Analysts and Office Technicians (G). The number of staff varies depending on the size of the district. Incumbents are responsible for planning, directing, and organizing the vocational rehabilitation programs and services to the consumers within the district.

Telework:
Under Government Code 14200, this position is a hybrid, in-office/telework position, and may be subject to change. Incumbent must live and work in California. Incumbent can be required to report to the office, or any designated location at any time. Telework agreements can be modified and/or cancelled at any time.



Limited Term Positions:
This is a 12 month limited term position that may be extended and/or may become permanent pending budget approval.

Multiple vacancies may exist

You will find additional information about the job in the Duty Statement .

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• STAFF SERVICES MANAGER I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #:

JC-498526

Position #(s):

813-440-4800-005

Working Title:

Team Manager Limited-Term

Classification:

STAFF SERVICES MANAGER I

$7,172.00 - $8,910.00

Effective July 1, 2025, state employees are subject to temporary salary reductions in exchange for Personal Leave Program (PLP) accruals. For additional information please visit

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

Multiple

Work Location:

Los Angeles County

Telework:

Hybrid

Job Type:

12 Month Limited Term - Full Time

Department Information

If you are interested in becoming a part of a diverse and inclusive workforce where talent, experience, and expertise are valued, the Department of Rehabilitation (DOR) invites you to apply for this employment opportunity.

Join us in our Commerce Branch location within walking distance of a variety of restaurants and shops in Commerce . Enjoy a great work environment with great office staff . If you strive to make a difference, we invite you to seek a career with DOR!

DOR administers the largest vocational rehabilitation program in the country. We have a three-pronged mission to provide services and advocacy that assist people with disabilities to live independently, become employed and have equality in the communities in which they live and work. DOR provides consultation, counseling, and vocational rehabilitation, and works with community partners to assist the consumers we serve.

DOR is committed to recruiting and retaining a talented and skilled workforce that reflects the diversity of communities that exist in California and values fairness and inclusion. Diversity encompasses characteristics including, but not limited to, race, color, ethnicity, national origin, language, religion, age, disability, sexual orientation, gender, gender identity and expression, socioeconomic status, veteran status, criminal history, and family structures.

Our work at DOR is guided by the following core values:

• We believe in the talent and potential of individuals with disabilities.
• We invest in the future through creativity, ingenuity, and innovation.
• We ensure our decisions and actions are informed by interested individuals and groups.
• We pursue excellence through continuous improvement.
• We preserve the public’s trust through compassionate and responsible provision of services.

VISION STATEMENT:

Employment, independence, and equality for all Californians with disabilities.

MISSION STATEMENT:

DOR works in partnership with consumers and other stakeholders to provide services and advocacy resulting in employment, independent living, and equality for individuals with disabilities.

People with disabilities are encouraged to apply.

Please visit our website to learn more about DOR and our mission.

Department Website:

Special Requirements

If mailing in an application, include JC#498526 on your State Application (STD678) in the "Examination(s) or Job Title(s) for which you are applying" section found under the “Questions” tab of your CalCareer application template. Applicants who do not submit the required information may not be considered for this job.


In addition to a correctly completed State Application (STD 678), cover letter, and resume, a Statement of Qualifications (SOQ) is required to be considered for an interview.

The SOQ must address how your experience meets each of the Desirable Qualifications listed below.

Each response must be numbered and should provide specific examples of how you meet the qualification.

The SOQ must be no more than three (3) pages, typed in Arial, 14-point font, with 1-inch margins.

Successful candidates will incorporate and demonstrate a commitment to the mission of the Department of Rehabilitation in their Statement of Qualifications.

1. Leadership and Guidance

Describe your experience providing leadership, guidance, or direction in a work setting. This may include supervising staff, mentoring peers, coordinating projects, or leading workgroups. Provide specific examples of how you supported others to achieve goals, ensured compliance with policies or procedures, or fostered a collaborative and respectful environment.

2. Program and Case Management Oversight

Explain your experience managing or coordinating complex projects, programs, or service delivery activities. Include examples of how you monitored progress, ensured that deadlines or regulatory requirements were met, and identified or implemented improvements to strengthen performance or quality of service.

3. Conflict Resolution and Stakeholder Engagement

Discuss your experience working with consumers, colleagues, or external partners to resolve challenges or disagreements. Provide specific examples of how you addressed concerns, facilitated solutions, and maintained positive and professional relationships with diverse stakeholders.

4. Strategic Planning and Continuous Improvement

Describe your experience participating in or leading planning, evaluation, or improvement initiatives. Explain how you gathered and analyzed information, developed recommendations, and contributed to strategies that supported organizational goals, promoted diversity and inclusion, or enhanced service delivery.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 11/24/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.


Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Rehabilitation

N/A

Attn: Personnel

721 Capitol Mall

Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Rehabilitation

N/A

721 Capitol Mall

Sacramento, CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Degree and/or School Transcripts
• Statement of Qualifications -

  Please see Special Requirements for instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Desirable Qualifications

• Experience providing leadership, guidance, or coordination in a professional setting (e.g., supervision, mentoring, leading workgroups, or project coordination).
• Experience managing or coordinating complex programs, projects, or service delivery systems that require compliance with regulations, policies, or deadlines.
• Experience working with consumers, colleagues, or external partners to resolve conflicts, address concerns, and maintain positive and professional working relationships.
• Experience participating in or leading planning, evaluation, or improvement initiatives that support organizational goals, promote diversity and inclusion, or enhance service delivery.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website:

Hiring Unit Contact:
Erwin Petilla
(213) 736-3993
[email protected]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Office of Civil Rights
(916) 558-5850
[email protected]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.