Training Specialist (Rosemead)

Training Specialist 3

Rosemead, CA, 91770

Description:

Perform needs assessments and job/task analyses, including conducting focus groups and working with subject matter experts, to analyze training needs and business requirements.

Research, design, and develop training scope, timeline, and deliverables (e.g., PPTs, job aids, user guides, quick reference guides, e-learning, and virtual and instructor-led training courses) and consult with clients to determine appropriate training solution

Interpret and translate complex technical project information (e.g., functional specifications, test scripts, vendor documentation) into training material for technical and non-technical audiences

Manage client expectations, make recommendations, and communicate project status updates

Conduct SME focus groups/meetings to gather information for development

Present/facilitate train-the-trainer sessions

Manage multiple projects, including scope, milestones, schedules, deliverables, and resources, in support of training goals and objectives

Problem solve, troubleshoot, and mitigate issues related to training roadblocks

Perform other responsibilities and duties as assigned

Required Skills/Attributes:

Bachelor’s degree in education, instructional design, business, or appropriate technical discipline; or an equivalent combination of education, training, and experience

Minimum of five years experience designing and developing systems and/or technical course materials

Strong critical thinking and analytical abilities to identify and frame issues, synthesize information, and translate information into training requirements and content. Attention to detail, including the ability to analyze information from various sources.

Demonstrated skills/experience in applying instructional design principles and adult learning methodologies (e.g., ADDIE, SAM) to develop training materials

Proficiency in using Microsoft Word, Excel, PowerPoint, SnagIt, and at least one eLearning software such as Articulate Storyline/Rise, Adobe Captivate, and Camtasia

Excellent verbal, written, and interpersonal skills, including being adept at facilitating training (e.g., train the trainer)

Demonstrated ability to interface and collaborate with internal/external clients, management, vendors, stakeholders, subject matter experts, and team members to develop training solutions

Demonstrated experience managing multiple projects simultaneously, including scope, milestones, schedules, deliverables, and resources.

Flexible and adaptable to change, comfortable with ambiguity, and a demonstrated ability to work independently

Proactive, organized and a team player

Desired Skills/Attributes:

Experience working for a utility company

Experience in using Visio and SharePoint for development

Experience in developing training as part of an Agile software development project

Experience in developing training for an SAP or Salesforce software implementation

PrideGlobal and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates : Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.