Senior Technical Program Manager
- Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
- Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
- Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.
- Lead and drive activities for large, strategic, technically complex, and high-priority programs.
- Demonstrate proven experience in program management, bringing a proactive and detail-oriented approach to every initiative.
- Work autonomously on multiple assignments while maintaining clarity and precision in execution.
- Develop a strong understanding of technical details to effectively manage and communicate across diverse audiences.
- Communicate schedules, risks, status, and processes clearly and confidently to both business and technical stakeholders.
- Partner closely with project managers and technical leads to coordinate schedules, deliverables, and dependencies, ensuring seamless collaboration.
- Own accountability for program success by anticipating challenges, mitigating risks, and driving alignment across teams.
- Develop plans and timelines, accounting for all dependencies
- Ensure transparency of progress and issues/risks. Proactively drive risk mitigation and contingency planning, along with issue resolution
- Communicate status, updates, and program summaries via presentations, email, and direct communication with key stakeholders and executive leadership
- Ensure that all involved parties understand and accept their roles and responsibilities and are held accountable to their deliverables
- Facilitate all build activities (including QA), as per plan
- Proactively drive, track, and report on budgets
- Perform capacity planning for teams
- Collaborate with other program management colleagues to coordinate activities across multiple technology teams
- Strong understanding of most program domain technical components, including architecture, tools and deployment practices that development team is employing, including cross-system interactions and dependencies
- Track and report key program metrics, informing stakeholders as appropriate
- Independently manage activities and resolve conflict within associated teams, with minimal influence from management
- Effortlessly sift through “noise” and facilitate discussions and activities with a laser focus towards results
- Navigate Disney to effectively drive progress, even when the scope of responsibilities may be unclear
- Exemplify leadership characteristics through collaboration, work ethic, and creative thinking. Strive to inspire others and deliver the best possible outputs
- Coordinate with external vendors, where applicable
- May manage Agile ceremonies and processes at the team-of-teams level
- 5+ years of experience managing large-scale, strategic, software development programs in a well-established global technology organization
- Proven ability to facilitate effective communication across disparate teams
- Expertise in Agile or Waterfall program management methods that may include Scrum, Kanban, and/or Scaled Agile
- Evidence of strong planning, delivery, and problem-solving skills
- Superb written and verbal communications, presentation skills, and meeting facilitation skills (especially when working with senior leadership)
- Experience working in a media technology environment
- Ad tech domain knowledge, or demonstrated aptitude for learning a technology-based engineering domain
- Formal project management certifications
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