Manager, Billing Operations - Oversight & Automation

What you'll do at

Position Summary...

At Walmart, we enable the connection between supplier brands and retail shoppers at an unprecedented scale. As primary stewards of our brand promise, “Save Money. Live Better,” we work alongside some of the most talented people in the world to engage with the more than 150M households who shop with us. This is a unique opportunity to join a small, highly-visibility team within the largest company in the world. We believe all digital advertising can be targeted and accountable – and we have Walmart’s sales data to prove it. Walmart Connect wins when suppliers invest in digital media to drive growth; Walmart and our supplier partners win when your digital expertise helps sell more goods online and offline. Growth in our digital advertising business is key to Walmart’s overall growth strategy.

What you'll do...

The Manager, Revenue Cycle Management – Automation is responsible for analyzing, optimizing, and transforming the end-to-end billing and revenue processes. This role ensures operational excellence through process re-engineering, automation, and cross-functional alignment — driving efficiency, accuracy, and scalability as the business grows. You’ll own the design and optimization of core billing processes, drive automation and governance, and ensure every new ad product and initiative are billing-ready from day one. This position requires a balance of operational depth, analytical insight, and cross-functional leadership to enable scalable, accurate, and transparent revenue operations. An individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/or necessary. Key Responsibilities Process Optimization & Automation

• Identify, prioritize, and implement automation initiatives to eliminate manual processes, reduce errors, and enhance operational efficiency.
• Collaborate with Product, Data, and Engineering teams to deliver system improvements and integrations supporting billing accuracy and data continuity.
• Serve as a bridge between Billing and Product teams for all reporting and process improvement projects.
• Lead business readiness efforts for system migrations (e.g., PIO to OMS) and ensure billing and reporting integrity during transitions.
• Conduct root cause analysis on recurring billing errors or delays and define actionable solutions
• Translate operational pain points into technical requirements, test new tools, and measure automation ROI.
• Develop business requirements documentation (BRDs) for system enhancements and ensure successful deployment through UAT

Continuous Improvement

• Analyze trends in disputes, variances, and audit findings to recommend systemic process or policy enhancements.
• Facilitate knowledge-sharing sessions and build standard operating procedures to strengthen internal controls and data literacy.
• Champion a continuous improvement culture within the Billing team by facilitating workshops, documenting learnings, and promoting best practices.

Billing Enablement

• Own the end-to-end ad product setup process for billing, ensuring every new product is properly configured in systems to enable accurate invoicing
• Ensure smooth billing for all new initiatives or product launches, validating data flows, mapping, and invoicing readiness prior to go-live
• Act as the Subject Matter Expert (SME) for billing flows — supporting internal teams (Sales, Controllership, Product, Finance) with clarifications, documentation, and training on billing implications

Preferred Skills & Qualifications

• Master or Bachelor's degree in business, finance, accounting or data analytics related areas.
• 5+ years' experience in different aspects of billing functions or accounting
• Retail media experience is a big plus
• Proven experience in system automation, data analysis, and business intelligence tools (Tableau, Power BI, SQL).
• Experience with ERP or billing systems; strong data reconciliation and variance analysis skills.
• Strong understanding of audit and control frameworks (SOX, internal control testing, compliance reviews).
• Strong ability to execute, measure results, and demonstrate progress in the face of ambiguity in a dynamic environment with competing priorities.
• Ability to collaborate with cross-functional teams such as Product, Engineering, Finance and Legal to identify requirements in tools, dashboards, and access to data to maximize performance and efficiency.
• Ability to earn trust across Walmart Enterprise.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart .
The annual salary range for this position is $104,000.00 - $202,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.