Customer Service Coordinator
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Level Degree or Program of Study Required/Preferred
HS Diploma or GED Required
Associates/Bachelors Degree Preferred/Desired
Responsibilities:
Supports the Customer Service team with high-volume administrative tasks, customer follow-ups, and order management activities. This role contributes to maintaining accurate system data, supporting customer communication, and executing key business initiatives, including a project updating pricing on open orders. The position works closely with Customer Service, Planning, and cross-functional teams to ensure timely processing of requests, improved workflow efficiency, and consistent customer experience. For each function, use action verbs and specify as relevant:
frequency - where cyclic activities are involved
inputs (eg based on. from department X)
collaboration needs (eg in collaboration with department X) managed resources (eg using X and Y)
expected outputs / results produced
end-purpose (in order to contribute to / ensure )
You can follow PDCA (plan, do, check, act) cycle to describe the activities performed
Saint Gobain
Comments/Special Instructions
Is this a temp, temp-to-perm, or direct hire role:
Temp role
Is this fully onsite or is remote or hybrid an option:
On site 100%
Is the pay rate range based on experience or is there a specific pay you'd like to set for this opening: based on experience
What would make a candidate stand out:
Willing to open to learn more than what is assigned.
Be able to do repetitive task daily.
Is bilingual ability preferred or required:
No required English is a must.
How long is the assignment expected to last:
3 months maybe 6 months
Will there be training, if so, how long is training, and is it paid:
Training will be 30 days and yes its paid.
What is the interview format (phone, video, in-person:
Teams Interview
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