SRE

Cupertino, California, United States Software and Services

The Media Platforms SRE team under the Apple Service Engineering division is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a massive scale, meeting Apple’s high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. These engineers build secure, end‑to‑end solutions. They develop the custom software used to process all the creative work, the tools that providers use to deliver that media, all the server‑side systems, and the APIs for many Apple services. Thanks to Apple’s unique integration of hardware, software, and services, engineers here partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of Apple’s core values. Although services are a bigger part of Apple’s business than ever before, these teams remain small, forward‑thinking, and cross‑functional, offering greater exposure to the array of opportunities here.

Description

Media Platforms SRE is responsible for designing, building and running a diverse set of services that ingest, transform and manage all media content across products like the App Store, Apple Music, Apple Fitness+ and, Apple TV+. Whether it’s the latest episode of the Morning Show, a new album from your favorite artist or a brand new iOS app destined for the App Store. You will make sure our systems are highly available, fast and efficient. You’ll interact with a diverse range of system types – public facing web & API developer services like App Store Connect & TestFlight, Media Processing pipelines that enable audio & video transcoding at scale as well as internal business tools/systems and machine learning models. Culturally we believe in a close partnership with our development teams and aim to design & build new services together. We're passionate about software and automation in SRE and develop a variety of tooling and infrastructure. Our services run on mixed platforms – many run on our bare metal fleet which you will help transition to modern Cloud infrastructure and Kubernetes micro‑services and work with state of the art observability tools and monitoring platforms.

Minimum Qualifications

• BS degree in computer science or equivalent field with 6+ years experience or MS degree in computer science or equivalent field with 4+ years experience
• At least 6 years in a Reliability Engineering, DevOps or infrastructure focused role
• Advanced experience with programming languages (Golang, Python, Java, C++)
• Deep systems and infrastructure knowledge
• Excellent troubleshooting and problem solving skills

Preferred Qualifications

• Passion for designing and building reliable systems
• Familiarity with microservices architecture and container orchestration with Kubernetes
• Demonstrated ability to deliver results on time with high quality
• Automation advocate – you truly believe in removing operation load with software
• Experience with deploying, supporting and monitoring new and existing services, platforms, and application stacks

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $181,100 and $318,400, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

Apple accepts applications to this posting on an ongoing basis.