Network Engineer II
- Provides day-to-day support of restaurant level network inquiries and incidents related to internet services, VPN, routing, firewall, and WIFI, including some on-call work as needed. –
- Oversees, coordinates, and serves as an escalation to a third-party vendor that supports network related issues, including SLA enforcement. Resolves issues via remote access or over-the-phone with Operations and third-party vendors to ensure uptime and functionality according to internal SLA.
- Performs firewall (Fortinet) maintenance and management in accordance with PCI standards.
- Coordinates and oversees implementation of the infrastructure and IT equipment installation within the New Store Opening process, including working with various PRG departments and vendors.
- Ensures PCI enforcement and remediation of vulnerabilities on restaurant level networking equipment
- Communicates and coordinates with various vendors, Operations, facilities, and property management based on project/task needs.
- Responsible for administrative data maintenance, updating of database with project and network information.
- Under the direction of the Senior Network Engineer II and Manager, Network Infrastructure, aids in reconfiguration of store network devices to conform to new architecture designs and standards.
- Assists the Senior Network Engineer II in implementing new network standards and providing ongoing support and/or implementation of design changes.
- Hybrid remote schedule
- 401K with company match
- Yearly bonus opportunity*
- Full medical, dental, and vision insurance *
- On-site fitness center, biometric screen, and flu shot clinic
- Discounts at Panda restaurants, theme parks, and gym memberships
- Paid time off starting at 15 days with 7 federal holidays*
- Continuous education assistance and scholarships*
- Income protection including Disability, Life and AD&D insurance*
- Bereavement leave*
- Benefits available for eligible permanent full time associates
- Associate’s degree in computer technology-related field required; Bachelor’s degree preferred
- Network Professional Certification (e.g. FCP, CCNA) strongly preferred
- Minimum three years of relevant experience; experience with Infrastructure as Code (IaC) practices and tools like Ansible, Terraform, or Python-based automation preferred
- Successful completion of initial and periodically required training
- Obtaining a valid Food Handler’s Card within 30 days of employment is a requirement of this position.
- Within the range, individual pay is determined using various factors, including work location and experience.
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