Chick-fil-A Restaurant General Manager Location San Jose, CA
(North San Jose area) : Company Description Chick-fil-A is a leader in the fast-food industry and is known for its commitment to excellent food, beverages, and hospitality. Chick-fil-A at First Street celebrated its grand opening in August 2012, becoming the first restaurant in the Bay Area. We are proud of our history here and the impact we've had on the community since then. At Chick-fil-A First Street, you will discover a safe and supportive atmosphere designed to cultivate both technical proficiencies and interpersonal skills, fostering holistic personal development. We aspire to serve as your initial gateway into the workforce, and we eagerly anticipate collectively enhancing our business insight. Site: Chick-fil-A at First Street Restaurant General Managers hold a unique position, overseeing all aspects of our multi-million dollar restaurant, including people, products, business, and operations. Your role is vital in building a strong leadership team that consistently delivers Gold Standard customer service and effectively drives business results. This includes the full spectrum of HR responsibilities—recruiting, training, developing, and retaining both part-time and full-time staff. Open Availability, to work most Fridays and Saturdays, as well as during peak holiday seasons, is required. Please note that Chick-fil-A is closed on Sundays.. You are also accountable for all restaurant operations, such as managing hours, protecting assets, and maintaining kitchen and inventory organization. By developing a deep understanding of our customer base and product assortment, Chick-fil-A General Managers can leverage these insights to propel the business forward. Our management team fosters strong relationships with cross-functional partners, Support Center staff, and associates, thereby inspiring a culture characterized by inclusivity, collaboration, and optimism. Requirements/Responsibilities What You'll Do
Create exciting and engaging environment by upholding restaurant's vision and standards
Generate new ideas to improve restaurant experience
Train and manage team members to engage with customers and ensure they have a great restaurant experience
Stay informed on new menu items/market initiatives and share knowledge with restaurant's team and customers to drive sales results
Leads and executes company management initiatives, to develop restaurant leaders/managers for career progression.
Manage annual reviews, participates in hiring decisions, and identifies opportunities to maintain high retention
Approves schedules and manages budget
Creates engaging environment by upholding Chick-fil-A's First Street vision and setting the example of being business minded and customer focused.
Partners with teams to ensure restaurants follows visual cleanliness & food safety guidelines.
Resolves operational and customer issues
Cash Management
Inventory control cost
Safety & Security Compliance
The Career Progression The Restaurant General Manager position includes a 120-day training and probationary period. Successfully completing this training is the first step toward leadership roles within Chick-fil-A at First Street. We strongly believe in promoting from within, and many of our Franchise Owners and Corporate Staff we have developed and/or influenced began their careers in Restaurant Management. Qualifications What it takes
~ Bachelor's Degree or related experience
~2+ years of restaurant management experience
~ Proven leadership experience and ability to thrive in team-based settings
~ Proven ability to drive business results in a restaurant environment
~ Strong critical thinking & problem solving skills
~ Ability to work in a fast-paced and dynamic environment
~ Strong ability to assess and develop talent
~ Excellent communication and leadership skills
~ High attention to detail, thoroughness and accuracy
~ Self motivated with ability to take initiative
~ Strong ability to build relationships and collaborate effectively
~ Track record of creating an inclusive, collaborative and fun working environment!
~ Lift 20lb-50lbs
~ Proficiency in a Language other than English is a Plus
~ ServSafe Manager Certification
~ Ability to manage multiple priorities, projects and deliverables effectively
Additional Information What You'll Get As a Chick-fil-A at First Street General Manager, you're eligible for a range of benefit programs. Chick-fil-A at First Street is dedicated to offering competitive benefits that reflect our company's values and standards within the Fast Food Industry.
~ Bonus/Incentive Program
~ Paid Time Off
~401k retirement plan
~ Medical, Dental, & Vision Insurance Available
~ Leadership Training and Development
~ Opportunities for Career Advancement
~ Free Employee Meals
~ Paid Sick Leave
~ Remarkable Scholarships (range $1000-$25,000)
The starting hourly rate for this position is $30.00. The full pay range is $30.00-$40.00 per hour, and your actual salary will be determined by considering your specific skills and years of relevant experience. Please note that this range may be subject to change in the future. Special Instructions Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.