VP Treasury Management
- Oversight of all Treasury Management setups with accuracy and proper documentation.
- Proactively leads assigned team members in accomplishing established individual and departmental goals
- Provide proactive leadership to team members in meeting departmental and individual goals
- Serve as subject matter expert for Treasury Management products (e.g., Wires, ACH, RDC, Positive Pay)
- Demonstrate expertise in payment processing (USD/FX wires, ACH, P2P, B2B)
- Oversee and conduct annual service reviews for ACH, Wire, and RDC
- Support training and cross-training initiatives across the department
- Troubleshoot technical and operational Treasury system issues
- Provide customer support for all Treasury Management products and services, including ACH Origination, Remote Deposit, Business Online Banking Wires, etc.
- Analyze client cash operations to develop and present tailored Treasury solutions
- Collaborate with relationship managers and independently identify Treasury sales opportunities
- Support audits, regulatory exams, and product risk assessments
- Maintain deep knowledge of Treasury services, onboarding, risk policies, and industry best practices
- Identify and implement process improvements and risk mitigation strategies
- Stay informed on risks related to online banking and payment processing
- Manage the account analysis proforma pricing process.
- Proactively address client issues and concerns to ensure satisfaction.
- Continuously enhance and streamline processes and recommend opportunities to improve the client experience and offerings.
- Exercise sound judgment in balancing customer service with risk management.
- Ensure compliance with all applicable regulations, bank policies, and procedures.
- Deliver exceptional service to both internal and external clients.
- Complete all assigned training by designated deadlines.
- Embrace and reflect C3bank’s mission in day-to-day interactions.
- This position has direct supervisory responsibilities.
- Excellent written, verbal, and analytical communication skills
- Strong knowledge of Treasury Management services (ACH, Wires, RDC) and general banking operations
- Proficient in treasury platforms; Fiserv experience preferred
- Well-versed in online banking operations and fraud prevention
- Committed to high customer service standards and a collaborative team culture
- Effective leader with strong organizational and time management abilities
- In-depth understanding of BSA/AML, OFAC, and CIP regulations, with consistent policy compliance
- Minimum of 10 years of related experience required
- Supervisory experience is a must
- Bachelor’s degree or combination of education and related experience required
- Treasury Management Certification preferred (CTP or AAP)
- Fiserv product experience preferred
- Prolonged periods of sitting and working on a computer.
- Frequent walking, talking, hearing, and using hands to handle tools or controls.
- Occasional lifting, carrying, pushing, or pulling up to 25 pounds.
- Close vision and the ability to adjust focus required.
- Work environment is typically a moderately quiet office setting.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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