Dental Practice Concierge
Dental Practice Concierge
ONLY PEOPLE WITH 1 YEAR MINIMAL EXPERIENCE IN DENTAL APPLY
Applicants without Dental office and Dentrix experience will not be considered.
Location: Fremont, CA.
Schedule: | Mon–Fri 9–6 PM | Sat 9-5: Temp-to-perm after 90 days probation.
About the role:
We are a busy, multi-doctor dental practice looking for a seasoned front-office professional who can independently manage daily operations. This is not a training role. This role requires treatment coordination, plan presentation, handling AR, and the ability to keep the practice scheduled effectively.
You are a strong fit if you:
- Have 5+ years of front-office experience in a dental practice.
- Are fully fluent in Dentrix (scheduling, ledgers, reports).
- Can manage same-day schedule changes, no-shows, and staffing gaps calmly.
- Understand insurance workflows (verification, basic billing, estimates).
- Are steady under pressure and not reactive or emotional.
- Do not need constant direction or approval to do your job.
Key Responsibilities:
- Day-of schedule management and patient flow.
- Front desk oversight (check-in, check-out, copays).
- Dentrix reporting and daily reconciliation.
- Insurance coordination and estimates.
- Clear communication with doctors and the clinical team.
- Maintain structure during staffing gaps.
Important note:
This role does not involve staff discipline, PTO approvals, or HR decision-making.
Compensation:
Competitive hourly rate based on experience.
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