General Manager (Walnut Creek)

Position Summary

Life Time champions a healthy and happy life for its members. As the nations only Healthy Way of Life brand, Life Time delivers an athletic resort experience and offers comprehensive programs in healthy living, aging, and entertainment that extend beyond fitness to encompass daily life for individuals, couples, and families of all ages. We operate over 110 fitness centers across the United States and Canada, most open 7 days a week, 24 hours a day. Our innovative programs, world-class training, nutrition, and holistic wellness approach help members discover and pursue a healthy lifestyle.

The General Manager in Training position is a high-profile leadership role. As a GM in Training, you will partner with the current General Manager or Senior General Manager to oversee the clubs overall direction, coordination, and success. Your responsibilities include ensuring the club meets financial goals and providing leadership in customer service, team member relations, sales, business performance, and member engagement.

You will enroll in the General Manager Certification and complete required training provided by Life Time Education. Additionally, you will receive on-the-job training from the club's General Manager and Area Director, supporting a team of 150-300 members and offering ongoing leadership, motivation, and development. You will coach, communicate, and hold Department Managers accountable to The Life Time Way expectations, acting as the club ambassador to deliver an outstanding member experience.

Job Duties and Responsibilities

• Attend required General Manager Certification trainings and present on the business plan
• Conduct daily inspections to ensure cleanliness, organization, and maintenance of the club
• Review Net Satisfaction Scores to enhance member experience
• Monitor budgets and forecast revenue and expenses monthly, quarterly, and annually
• Oversee supplies, payroll, cost of goods, and expenses
• Mentor Department Managers through training, performance assessments, and feedback
• Lead Weekly Department Manager Meetings
• Participate in quarterly club assessments with the General Manager and Area Director
• Authorize hiring, promotions, employee status changes, and terminations in collaboration with Department Managers
• Manage the monthly Manager on Duty program

Position Requirements

• High School diploma or equivalent
• At least 3 years of experience in fitness, hospitality, or retail industry
• Minimum of 2 years management experience
• Proficiency with Microsoft Excel and Word
• Excellent interviewing skills
• Ability to sit, stand, walk, reach, climb, and lift up to 50 pounds
• CPR and AED certification

Preferred Requirements

• Bachelor's Degree in Business or a related field

Pay

This is a salaried position starting at $106,400 and up to $146,300, based on experience and qualifications. The role is eligible for bonuses and commissions based on performance, as well as class pay.

Benefits

All team members receive the following benefits:

• Fully subsidized membership
• Discounts on products and services
• 401(k) plan with company match (for team members 21 and older)
• Training and professional development
• Paid sick leave as required by law

Full-time team members are eligible for additional benefits including:

• Medical, dental, vision, and prescription coverage
• Short-term and long-term disability insurance
• Life insurance
• Pre-tax flexible spending and dependent care accounts
• Parental leave and adoption assistance
• Paid time off, including 5-20 vacation days per year and sick leave
• Deferred compensation plan, if eligible

For California residents, please review for privacy practices and rights.

Life Time is committed to an inclusive, diverse, and equitable workplace that respects individual contributions. We are an equal opportunity employer that recruits, hires, trains, and promotes based on merit and qualifications.