Barista (Part-Time) - Hilton Santa Barbara Beachfront Resort

The Hilton Santa Barbara Beachfront Resort is looking for its next Barista (Part-Time) to join their Food and Beverage team! Ideally situated on California's Central Coastline and steps away from pristine beaches. The property pays homage to Santa Barbara’s culture and history throughout the 24-acre resort. Here you will be a part of a team that was ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list!

The ideal candidate for this role will possess:

• A minimum of three months of customer service experience.
• A minimum of three months of barista experience.
• Valid Food Safety Certification and RBS Certification required.
• Ability to adapt, stay organized, and perform effectively in fast-paced, demanding environments.
• Ability to work a flexible schedule, including weekends and holidays.
• Previous fine dining experience is a plus.
• Most importantly, a genuine service-driven mindset with a passion for delivering exceptional guest experiences.
  

Shift Pattern: Part-Time

Hourly Rate: $16.90 per hour

The team is currently seeking an experienced Barista to join our team. This role is responsible for greeting guests, preparing and serving beverages and/or food, and taking orders in a friendly, courteous, professional, and timely manner to ensure total guest satisfaction. The Barista actively upsells additional items to enhance profitability, accurately enters orders into a computerized system, and processes payments upon order completion. This position also includes performing general cleaning and sanitation tasks in accordance with health and safety standards.

Key Responsibilities:

• Guest Relations: Greet, prepare, service, and take guests' orders for beverages and/or food in a friendly, courteous, professional, and timely manner to ensure total guest satisfaction.
• Order Management: Accurately enter orders into a computerized system and settle checks upon completion of the order.
• Cleanliness: Perform general cleaning tasks to adhere to health and safety standards, ensuring a clean and safe environment for both guests and staff.
• Cash Handling: Handle cash transactions securely and efficiently, with accuracy in processing payments.
• Customer Service: Demonstrate outstanding customer service skills, addressing guests' needs and inquiries with a positive attitude.
• Teamwork: Collaborate with fellow team members to ensure smooth operations during busy shifts.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!