People Operations Coordinator
Job Title: People Operations Coordinator
Location-Type: Remote (East Coast Only)
Start Date Is: ASAP
Duration: 6 months (Contract)
Compensation Range: $60-75/hr W2
High-volume People Operations role supporting employee services, HR systems, and process optimization within a fast-paced, high-growth environment.
This role supports the People Services function by managing high-volume operational HR tasks and employee support tickets. The ideal candidate is detail-obsessed, thrives in startup environments, and can independently handle large workloads while continuously improving processes.Day-to-Day Responsibilities:
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Manage a high volume of employee tickets in a Jira-based system
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Perform HRIS updates and administrative tasks in Workday
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Conduct extensive data entry and spreadsheet management
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Provide employee-facing support and resolve inquiries with accuracy
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Execute repetitive operational tasks with exceptional attention to detail
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Support onboarding and contractor onboarding/offboarding processes
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Identify process improvements and automation opportunities using AI tools
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Assist with special projects as needed
Requirements:
Must-Haves:
2–5 years of professional experience
Startup or high-growth company experience
- Extreme attention to detail and high accuracy under pressure
Ability to manage high-volume workloads efficiently
Strong organizational and communication skills
Advanced comfort with spreadsheets and data management
Process improvement mindset
- Interest in leveraging AI and automation tools
- Must be located on the East Coast
- Manage high volume of people tickets (Jira-based ticketing system) - this will be the majority of the daily work
Handle administrative tasks in Workday (HRIS system)
Perform data entry and work extensively with spreadsheets
Provide employee-facing support (think customer service for internal employees)
Execute repetitive operational tasks with extremely high accuracy
Nice-to-Haves:
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Workday experience
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Greenhouse (ATS) experience
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Jira or similar ticketing system experience
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Background in People Operations or HR Operations
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Strong internal customer service orientation
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