Marketing/Admissions Director
- Leads the full admission process with excellence, consistency, and accountability.
- Builds and maintains strong partnerships with hospitals, case managers, physicians, and community referral sources.
- Manages referral pipelines, conducts onsite/virtual clinical reviews, and ensures timely responses to all inquiries.
- Collaborates with nursing, rehab, business office, and leadership teams to ensure smooth transitions and accurate communication.
- Drives census development strategy while maintaining compliance and ethical standards.
- Trains, mentors, and coaches admissions staff to deliver high-quality customer service and consistent conversion performance.
- Analyzes data trends to guide decision-making and identify new growth opportunities.
- Represents Alaska Gardens with professionalism, positivity, and a service-first mindset.
- Experienced: 3+ years in SNF/rehab admissions or healthcare business development with strong knowledge of various payers (Medicare, Managed Care, Medicaid).
- Confident & polished: Excels at communication, presentations, and customer service.
- Operationally strong: Understands the clinical, financial, and regulatory components of skilled nursing admissions.
- Tech-savvy: Proficient in Microsoft Office, PointClickCare (PCC), insurance portals (NaviHealth, Availity, UHC, etc.), and hospital referral portals (AIDA, CarePort, WellSky, EPIC).
- Team-focused: Collaborates across departments, builds trust, and elevates organizational culture.
- Metrics-minded: Comfortable with data, conversions, CRM tools, and performance goals.
- Self-driven: Able to prioritize, manage competing demands, and maintain calm and professionalism in a fast-paced environment.
- Competitive compensation
- Medical, dental, and vision benefits
- Paid time off
- Supportive leadership and room to grow
- An environment where your work truly makes a difference
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