Food and Beverage Outlet Manager - Hilton La Jolla Torrey Pines

The Hilton La Jolla Torrey Pines is looking for their next talented Food and Beverage Outlet Manager. Hilton La Jolla Torrey Pines is a coastal retreat with breathtaking views of the Pacific Ocean from the hotel's balconies and patios. Explore the beauty of Torrey Pines State Reserve nearby, with a walking trailhead to Torrey Pines State Beach one mile away.

The ideal candidate will possess the following:

• A minimum of 2-3 years' experience in a supervisory position within food and beverage, preferably high-volume restaurant or hotel setting

• Ability to work varied shifts including nights, weekends and holidays

• Previous experience with forecasting, labor management, and inventory

• Comfortability with learning new software and computer literacy

• Strong communication and problem solving skills

• Multi-unit management experience is a plus!

Shift Pattern: Varied to include nights, weekends and holidays

Salary: $70,000-$73,000 and is based on applicable and specialized experience and location.

The Benefits:

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay

• Medical Insurance Coverage – for you and your family

• Mental Health Resources

• Best-in-Class Paid Time Off (PTO)

• Go Hilton travel discount program

• Supportive parental leave

• Matching 401(k)

• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

• Career growth and development

• Team Member Resource Groups

• Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

The Food and Beverage Outlet Manager is responsible for assisting in the daily management of activities and services of all hotel food and beverage operations (kitchens, restaurants, banquets, lounges, room service, coffee shops, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Food and Beverage Manager, you would be responsible for assisting in the daily management of activities and services of all hotel food and beverage operations (kitchens, restaurants, banquets, lounges, room service, coffee shops, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standard:

• Assist in the management of all Food and Beverage operations to include, but not limited to, guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation

• Ensure consistency in food quality and presentation and monitor cost and portion controls

• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward

• Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolve guest concerns

• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly

• Ensure compliance with health, safety, sanitation and alcohol awareness standards

• Assist in recruiting, interviewing and training team members

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.

• Integrity - We do the right thing, all the time.

• Leadership - We're leaders in our industry and in our communities.

• Teamwork - We're team players in everything we do.

• Ownership - We're the owners of our actions and decisions.

• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality

• Productivity

• Dependability

• Customer Focus

• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

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