Pool Host/Hostess - Regent Santa Monica Beach
- Promote the Regent's service philosophy and style through our people attributes.
- Understand and perform job duties to the expectations of Regent Santa Monica Beach
- Perform all side work applicable to assigned station.
- Participate in Pre-Shift meetings and learn new menu items.
- Welcome all guests and ensure they receive responsive, professional and gracious service.
- Speak on the menu, specific food items, the wine list, or any other inquiries the guest may have.
- Liaise with server and pool attendants to always ensure communication about wants and needs of guests.
- Verify Guests, check them into loungers or cabanas and assist guests into their seats.
- Exceptional communication and interpersonal skills with a focus on delivering impeccable guest service.
- Knowledgeable of all activities at the pool and the resort.
- Assists the Pool attendants with daily delivery of surprise and delights to guests.
- Maintains cleanliness of restaurant entrance.
- Responsible for maintaining the cleanliness of all menus.
- Posts daily floorplans
- Stocking supplies at the host stand
- Assist Pool team with keeping clean towels stocked as needed
- Assist Pool team with ensuring dirty towels are returned to proper location as needed
- Maintain a clean, safe environment all times
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant employees and guests.
- Must be able to speak, read, write and understand the primary language(s) used in the workplace.
- Must be able to read and write to facilitate the communication process.
- Must have at least 1 year experience in a food and beverage operation, luxury hotel and or fine dining experience a plus
- Requires good communication skills, both verbal and written.
- Must possess basic computer skills.
- Must be familiar with RESY, Seven Rooms and Open Table or similar reservation system
- Must be able to exert well-paced ability in limited space
- Must be able to must be able to exert well-paced ability to maneuver between functions occurring simultaneously
- Flexible schedule, able to work evenings, weekends, and holidays
- Must be able to speak, read, write and understand the primary language(s) used in the workplace.
- Must be able to read and write to facilitate the communication process.
- Must have at least 1 year experience in a food and beverage operation, luxury hotel and or fine dining experience a plus
- Requires good communication skills, both verbal and written.
- Must possess basic computer skills.
- Must be familiar with RESY, Seven Rooms and Open Table or similar reservation system
- Must be able to exert well-paced ability in limited space
- Must be able to must be able to exert well-paced ability to maneuver between functions occurring simultaneously
- Flexible schedule, able to work evenings, weekends, and holidays
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