Business Systems Analyst

Department of Industrial Relations
Alameda County, CA

Job Description and Duties

Under the direction of Business Systems Manager, the Analyst II is responsible for performing a wide variety of tasks requiring regular, innovative problem solving within broadly stated and general guidelines. The scope typically includes multiple DWC program areas and involves working with the Business Systems Manager to plan, develop and implement business systems solutions that are essential to the mission of the overall Division. The Business Systems unit will ensure, from a business perspective, that the various DWC program needs are met, including working in partnership with program managers and IT staff to achieve the defined goals of the Division’s projects.

To be considered for this Analyst II job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin:
This posting may be used to fill future vacancies in accordance with 2 CCR §249.3.

You will find additional information about the job in the .

Working Conditions

This position is located at: 1515 Clay St, Oakland, CA 94612.

Our Oakland office is located in downtown Oakland, two blocks from the Oakland City Center/12th Street BART station. Within walking distance are delis, burrito and sandwich shops, Japanese, Vietnamese, Thai and Italian restaurants, barbecue, cheesesteaks, pizza, coffee shops and fast-food restaurants.

The incumbent will work 40 hours per week primarily in an office setting equipped with standard office equipment. Air conditioned, in a high-rise building with elevator access, cubicle or shared space with natural and artificial lighting. In addition, the Analyst II works in close proximity to others. The position is required to work extensively on computers. Also required to use telephone, copier, and scanners.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:


• Basic computer skills, including familiarity with Microsoft Office applications (e.g., Excel, Outlook, PowerPoint, SharePoint, Teams, and Word) and Adobe.

• Strong analytical and problem-solving skills.

• Strong organizational skills.

• Strong communication skills, both orally and in writing.

• Excellent written and verbal communication skills for reporting and presentations.

• Ability to work independently.

• Ability to manage multiple projects and deadlines simultaneously.

• Ability to prioritize workload.

• Ability to work under pressure and meet tight deadlines.

• Adaptable to changing priorities.

• Ability to effectively make decisions.

• Ability to interpret and present complex data to diverse audiences.

• Attention to detail and accuracy in data handling and reporting.

• Ability to develop and execute innovative solutions.

• Ability to maintain positive working relationships with other project team members.

• Ability to participate in policy and program development.

• Ability to coordinate work with other branches, divisions, boards, and other state agencies.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

• Health, dental, and vision benefits.

• Paid sick and vacation.

• California State holiday pay.

• 401 (k) and 457 plans.

• Retirement. (CalPERS)

• Employee Assistance Program. (EAP)

• Public Transit Subsidy.

Additional Information

Preference will be given to persons with State Restriction of Appointments (SROA) or Surplus status. Applicants must attach a copy of their most recently dated letter that specifies their designation as either SROA or surplus candidate as proof.

Qualified candidates must have eligibility in State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification.

If you do not hear from us in 4-6 weeks, you may assume the position has been filled by another applicant. Please note that all additional vacancies that become available may be added to this advertisement.

Please note that the Exam and Certification Online System (ECOS) does not allow you to resubmit your application once you withdraw it. If you have any updates to your online application, please contact the Personnel, Recruitment, & Hiring Unit at (800) 564-0771.

Please let us know how you heard about our position by taking this brief survey: DIR Applicant Survey

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
Posted 2026-07-30

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