Outreach Worker- DTLA (JR 5165)

Job Description

Job Description

WHY WORK FOR US?
We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live.

If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state.

JR 5165
Outreach Case Manager
Los Angeles, CA 90004
Salary: $23.24 to $28.28 per hour
Pay Frequency: 24 Pay Periods Per Year
Full Time
Non-Exempt
Driving Required

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Street Outreach team as the Outreach Worker at the Downtown Center BID Office location.

ABOUT PATH
Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.

ABOUT OUR TEAM
PATH's Street Outreach programs utilize our street outreach integrated approach to engage with individuals who are currently experiencing homelessness and living on the streets. The goal of these programs is to quickly assess and link individuals with the supportive services and resources necessary to improve their well-being and quality of life, transition off of the streets and obtain and sustain housing long-term.

ABOUT THE JOB
As part of the Street Outreach team, the Outreach Worker plays a key role at PATH as one of the first points of contact for homeless clients in the community. They utilize PATH's street outreach integrated approach to provide field-based, direct client outreach and engagement and case management services, quickly assessing needs and linking clients who are currently homeless and living on the streets with supportive services

Position Responsibilities include:

• Conduct daily street outreach to develop relationships and build rapport with clients in order to assist them with finding a home.
• Conduct VI-SPDAT, (Vulnerability Index- Service Prioritization Decisions Assistance Tool), on all new clients in order to connect them to proper intervention and services.
• Document results, complete match initiation form, and submit all paperwork to CES Coordinator.
• Meet with established clients on a weekly basis to review, evaluate, and support goal completion.
• Provide street-based, mobile case management services designed to connect homeless clients to long-term supportive services:
  • Assist clients with the establishment of personal benefits including (GR, SSI, TANF, Veterans Pension, etc.).
  • Help clients obtain various forms of identification including birth certificates and social security cards.
  • Provide employment assistance, housing referrals, and health related assistance, as identified on the ISP.
  • Assist with applications for supportive and subsidized housing and prospect potential locations for affordable rental housing.
  • Provide ongoing information, referrals, linkages, and advocacy for all other identified needs

WHAT YOU BRING
We're looking for candidates that:

• Ability to work independently and within a team environment and exercise mature judgment.
• Excellent interpersonal skills, ability to work in a variety of settings with culturally diverse persons and communities with the ability to be culturally sensitive and appropriate.
• Strong ability to effectively resolve and cope with immediate conflict and/or crisis situations.
• Excellent leadership skills with a hands-on, lead-by-example work style.
• Highly motivated self- starter with the ability to coordinate multiple projects/ tasks simultaneously in a high-pressure environment.
• Demonstrated knowledge and experience with evidenced based interventions:
  • Engagement and rapport building with hard-to-reach clients.
  • Harm Reduction and Motivational Interviewing strategies.
  • Housing First.
  • Non-violent crisis intervention techniques.
  • Case management interventions that have been proven effective in vulnerable populations.

PREFERRED QUALIFICATIONS

• Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations or a related field.

MINIMUM QUALIFICATIONS

• All level of education and experience welcome.

MANDATORY REQUIREMENTS
Regardless of qualifications, candidates must:

• Have employment eligibility verification
• Have or be able and willing to obtain CPR/First Aid training
• Successfully complete the following as a condition of hire:
  • Tuberculosis Test
  • Background Screening
  • Drug Test

DRIVING
Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must:

• Have reliable transportation
• A valid driver's license
• Proof of insurance and ownership for personal vehicles used during work duties
• The ability to qualify for PATH's insurance coverage

EMPLOYMENT ELIGIBILITY
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.

PATH is committed to maintaining the highest standards of professionalism and objectivity in our services and employment practices. To avoid potential conflicts of interest and ensure the integrity of our programs, we are unable to employ individuals who are currently receiving services from PATH or have received services within the past two years.

CALIFORNIA-BASED WORK EXPECTATIONS
We are a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office, does not establish approval for work to be conducted outside of California.

PATH does not offer fully remote positions. While some roles may include a schedule that involves multiple designated worksites or approved off-site locations (e.g., hybrid schedules), this does not imply that work will be performed from home. Many positions are fully on-site with no off-site work. All work schedules are determined by the responsibilities of the role and operational requirements, and may be adjusted at any time.

WHAT WE OFFER
In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

READY TO MAKE A DIFFERENCE THROUGH ACTION?
If this position sounds like a fit, please submit your application today. A resume is required.

PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PATH will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

PATH is dedicated to racial and social justice by centering equity in our service delivery and maintaining a diverse and inclusive work environment for the communities we serve. We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change. If people are empowered, they can bring their authentic, whole selves to work and when people feel like they belong, they can become part of a unified effort of ending homelessness for all.